100% of resources used all the time and Outlook is non-functional

[Steve]

Help! I recently changed the adminstrator rights for the
other users in the Home edition of XP and now the
computer is slower than molasses as it is always using
100% of its resources, when I try to shut down I get the
message "ThorConnWndClass" ending, a program I've never
heard of and cannot locate with a search, Outlook will
not bring in the mail or close, and Norton disk doctor is
non-responsive. I have increased the paging file size but
this doesn't help. I thought there might be a virus, but
everything appears clean after numerous scans with an
updated Norton Anti-Virus. Does anybody have a clue what
this might be???

[Mark L. Ferguson]

I would guess you used the userpasswords2 utility to lower the user rights. This
would also disable access via the Welcome screen for those user ID's. The
workaround was found by Walter Clayton a while back. Here is an excerpt of his
post on hacking the system to correct the problem.

---
an admin class user with a functioning profile has to set
update permissions on the HKLM\SAM branch all the way down. This will take
multiple hits (two at least) since inheritance isn't set all the way down.
Drill down to HKLM\SAM\SAM\Domains\Account\Users\Names. The Names branch has
the user names referenced under the Users branch cross refed by ID (locate
the ID in the Name\[name] and use that value to locate the profile under the
Users branch (i.e. Administrator references 0x1f4 on my Pro machine. This
ties back to ..\Users\000001f4). Drill into the Users\[reference] branch and
you'll see two keys; one F and the other V. Offset +4 (5th byte for those
that are programming challenged) should be set to 0xd4, which oddly enough
is the same on Pro disabled accounts (which is a crippled capability on HE
and I believe simply exacerbates the problem). If you alter that byte to
0xbc (which is partially an indication of admin rights, but at the moment
isn't really) you can then go into the standard user control panel applet
and set the user to limited account (which is what I suggest at this stage).
Now do a full system restart. You should now be able to log into the
account. If you try to log into the account with out a full system restart
the system will attempt profile recovery, which fortunately, fails.



--
Mark L. Ferguson TabletPC MVP
Email address : Subject: "QZ" + anything
All email without "QZ" in the subject line will be automatically deleted.
marfer's notes for XP > http://www.geocities.com/marfer_mvp/xp_notes.htm
..

"Steve" > wrote in message
...
> Help! I recently changed the adminstrator rights for the
> other users in the Home edition of XP and now the
> computer is slower than molasses as it is always using
> 100% of its resources, when I try to shut down I get the
> message "ThorConnWndClass" ending, a program I've never
> heard of and cannot locate with a search, Outlook will
> not bring in the mail or close, and Norton disk doctor is
> non-responsive. I have increased the paging file size but
> this doesn't help. I thought there might be a virus, but
> everything appears clean after numerous scans with an
> updated Norton Anti-Virus. Does anybody have a clue what
> this might be???

[Steve]

I've done some more investigating. It isn't really user
rights that's the issue. The real problem starts when I
try to get Outlook to bring in the mail. That's when
system utilization goes to 100% and stays there. I
uninstalled the program, reinstalled it but the issue
remains, and that weird program "ThorConnWndClass" still
closes after I select restart to rest the system and get
the system resources back to normal.

>-----Original Message-----
>I would guess you used the userpasswords2 utility to
lower the user rights. This
>would also disable access via the Welcome screen for
those user ID's. The
>workaround was found by Walter Clayton a while back.
Here is an excerpt of his
>post on hacking the system to correct the problem.
>
>---
>

[philip ashley]

try using Outlook Express to download the same messages
it may resolve the Outlook problem

philip ashley


"Steve" > wrote in message
...
> Help! I recently changed the adminstrator rights for the
> other users in the Home edition of XP and now the
> computer is slower than molasses as it is always using
> 100% of its resources, when I try to shut down I get the
> message "ThorConnWndClass" ending, a program I've never
> heard of and cannot locate with a search, Outlook will
> not bring in the mail or close, and Norton disk doctor is
> non-responsive. I have increased the paging file size but
> this doesn't help. I thought there might be a virus, but
> everything appears clean after numerous scans with an
> updated Norton Anti-Virus. Does anybody have a clue what
> this might be???