Help I've been hacked

[Colin Phipps]

I reported here yesterday that I had had an unwanted dialler installed on my
machine. Sine then I have realised that I have been hacked. He logged on
remotely and installed Remote Assistance, created a user called owner and
made various changes. I have removed all of these and run adaware. Is there
any thing else I should do. Also I have used this PC to buy legitimate items
over the internet. Could they have gotten my credit card details in any way.

Thank You

Colin Phipps

[mb]

"Colin Phipps" > wrote in message
...
> I reported here yesterday that I had had an unwanted dialler installed on
my
> machine. Sine then I have realised that I have been hacked. He logged on
> remotely and installed Remote Assistance, created a user called owner and
> made various changes. I have removed all of these and run adaware. Is
there
> any thing else I should do. Also I have used this PC to buy legitimate
items
> over the internet. Could they have gotten my credit card details in any
way.
>
> Thank You
>
> Colin Phipps
>
>

The first thing you can do is activate the XP firewall.
Other things to do:
Install a decent firewall which you can configure properly and tell you what
is going on with your internet connection. Zone Alarm have a free one which
is quite good, www.zonelabs.com.
Get a virus checker if you haven't already.
Change your password for your ISP.
As a rule, credit card details are not kept on your machine in the way of
cookies, you should be OK, but keep a close eye on them. You never know.
It might be a good idea to change any other passwords you have for various
things.

[Dave Millen]

On Mon, 16 Jun 2003 13:08:18 +0100, Colin Phipps wrote:

> I reported here yesterday that I had had an unwanted dialler installed
> on my machine. Sine then I have realised that I have been hacked. He
> logged on remotely and installed Remote Assistance, created a user
> called owner and made various changes. I have removed all of these and
> run adaware. Is there any thing else I should do.

Re-format, re-install, apply *all* critical updates and security updates
and make sure you run a good antivirus program continuously and keep the
signature file up to date. Also install a router/firewall and only allow
connections through that are neccessary for your system to function.

If someone has been in your system with administrator rights,you have no
way of knowing *what* has been installed. The only way to be sure your
system is clean is to follow the foregoing advice.

> Also I have used this PC to buy legitimate items over the internet.
> Could they have gotten my credit card details in any way.

Very probably, with a keystroke logger or possibly even from a cookie if
you bought from a stupid/badly written site.

Regards,
Dave