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dark_hayz
December 5th 03, 02:47 PM
A long time ago (I mean long) I updated my messenger and
suddenly everytime I tried to log on it would say (unable
to connect, retry and all that other vague techno babble
that doesn't ever help) needless too say I've ignored to
problem for far too long. I've been able to do without it
because I have a second computer that seems to work it
fine. Back to the main problem, what's wrong with my MSN,
I've uninstalled it but nothing has changed. It still
says unable to connect.

Jonathan Kay [MVP]
December 5th 03, 02:47 PM
Greetings,

If so, here are some suggestions you might want to try/check:
1. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet. You may need to
re/add Messenger to the allowed list of programs in your firewall if this is the case.
2. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
3. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
4. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
5. Check your IE Internet Zone settings -- open Internet Explorer, click the Tools menu,
then Internet Options, then Security tab, click Internet (should already be selected), click
the Default Level button, and then click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"dark_hayz" > wrote in message
...
> A long time ago (I mean long) I updated my messenger and
> suddenly everytime I tried to log on it would say (unable
> to connect, retry and all that other vague techno babble
> that doesn't ever help) needless too say I've ignored to
> problem for far too long. I've been able to do without it
> because I have a second computer that seems to work it
> fine. Back to the main problem, what's wrong with my MSN,
> I've uninstalled it but nothing has changed. It still
> says unable to connect.

dark_hayz
December 5th 03, 02:48 PM
Thank you Very much. It's finally working.

dark_hayz
December 5th 03, 02:48 PM
Thank you Very much. It's finally working.

Jonathan Kay [MVP]
December 5th 03, 02:48 PM
Hi,

Glad to hear it =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"dark_hayz" > wrote in message
...
> Thank you Very much. It's finally working.
>

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