MSN Messenger

[jblong]

I am going CRAZY. For over a month I have been trying to
resolve WHY I(computer2) can not connect my camera or
voice on MSN Messenger 5.0.

The main computer crashed and was wiped, re-loaded with
XP. It is running Norton Utilities...firewall, intenet
security and anti-virus.

We have a LynksysBEFRS41 Ver2 router.

I have altered-with the help of Lynksys Techs, the port
#'s, addresses........
I have diabled Norton, added port 1900 on Norton, and
nothing works. Before the crash, we were fine.

I am out of ideas and I simply don't know where to turn
for help. The poeple as Lynksys said that all my ports
were used up and even though they had me upgrade my
firmware nothing worked.

Ideas welcome. Thanks.

[Jonathan Kay [MVP]]

Greetings,

You probably just need to remove the current port forwardings. To do so, click Start, All
Programs, Accessories, Communications, Network Connections. Right-click the "Internet
Gateway" (should be under the Internet Gateway heading) and choose Properties. Choose the
Settings button, click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each one.
Then close Messenger (right-click the Messenger icon, choose Exit), then restart Messenger.

As well, both of you should run through the Audio/Video Tuning Wizard (click the Tools menu
in the main Messenger window, then Audio Tuning Wizard) just to make sure nothing's changed
there, then try again.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"jblong" > wrote in message
...
> I am going CRAZY. For over a month I have been trying to
> resolve WHY I(computer2) can not connect my camera or
> voice on MSN Messenger 5.0.
>
> The main computer crashed and was wiped, re-loaded with
> XP. It is running Norton Utilities...firewall, intenet
> security and anti-virus.
>
> We have a LynksysBEFRS41 Ver2 router.
>
> I have altered-with the help of Lynksys Techs, the port
> #'s, addresses........
> I have diabled Norton, added port 1900 on Norton, and
> nothing works. Before the crash, we were fine.
>
> I am out of ideas and I simply don't know where to turn
> for help. The poeple as Lynksys said that all my ports
> were used up and even though they had me upgrade my
> firmware nothing worked.
>
> Ideas welcome. Thanks.

[jblong]

I followed your instructions but I am not finding
the "Internet Gateway." It is not listed.

Incidently, I already did tuning wizards....no help.

Now what?
>-----Original Message-----
>Greetings,
>
>You probably just need to remove the current port
forwardings. To do so, click Start, All
>Programs, Accessories, Communications, Network
Connections. Right-click the "Internet
>Gateway" (should be under the Internet Gateway heading)
and choose Properties. Choose the
>Settings button, click each 'msmsgs' or 'msnmsgr' entry
and then choose 'Delete' to each one.
>Then close Messenger (right-click the Messenger icon,
choose Exit), then restart Messenger.
>
>As well, both of you should run through the Audio/Video
Tuning Wizard (click the Tools menu
>in the main Messenger window, then Audio Tuning Wizard)
just to make sure nothing's changed
>there, then try again.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>
>"jblong" > wrote in message
...
>> I am going CRAZY. For over a month I have been trying
to
>> resolve WHY I(computer2) can not connect my camera or
>> voice on MSN Messenger 5.0.
>>
>> The main computer crashed and was wiped, re-loaded with
>> XP. It is running Norton Utilities...firewall, intenet
>> security and anti-virus.
>>
>> We have a LynksysBEFRS41 Ver2 router.
>>
>> I have altered-with the help of Lynksys Techs, the port
>> #'s, addresses........
>> I have diabled Norton, added port 1900 on Norton, and
>> nothing works. Before the crash, we were fine.
>>
>> I am out of ideas and I simply don't know where to turn
>> for help. The poeple as Lynksys said that all my ports
>> were used up and even though they had me upgrade my
>> firmware nothing worked.
>>
>> Ideas welcome. Thanks.
>
>
>.
>

[Jonathan Kay [MVP]]

Hi,

Then Universal Plug and Play (UPnP) is not enabled in your router, which is required for
voice/video capabilities through a router on Windows Messenger and MSN Messenger 4/5.

Firstly, make sure you have the latest firmware installed:
http://www.linksys.com/download/firmware.asp?fwid=1

Then, go into the router configuration (usually http://192.168.1.1, login blank, password
admin, unless you've changed it). Then click the Password tab, and make sure that the toggle
for UPnP Services is on. Then reboot your PC (you should now see the Internet Gateway) and
try a voice/video conversation again.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"jblong" > wrote in message
...
> I followed your instructions but I am not finding
> the "Internet Gateway." It is not listed.
>
> Incidently, I already did tuning wizards....no help.
>
> Now what?
> >-----Original Message-----
> >Greetings,
> >
> >You probably just need to remove the current port
> forwardings. To do so, click Start, All
> >Programs, Accessories, Communications, Network
> Connections. Right-click the "Internet
> >Gateway" (should be under the Internet Gateway heading)
> and choose Properties. Choose the
> >Settings button, click each 'msmsgs' or 'msnmsgr' entry
> and then choose 'Delete' to each one.
> >Then close Messenger (right-click the Messenger icon,
> choose Exit), then restart Messenger.
> >
> >As well, both of you should run through the Audio/Video
> Tuning Wizard (click the Tools menu
> >in the main Messenger window, then Audio Tuning Wizard)
> just to make sure nothing's changed
> >there, then try again.
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >
> >"jblong" > wrote in message
> ...
> >> I am going CRAZY. For over a month I have been trying
> to
> >> resolve WHY I(computer2) can not connect my camera or
> >> voice on MSN Messenger 5.0.
> >>
> >> The main computer crashed and was wiped, re-loaded with
> >> XP. It is running Norton Utilities...firewall, intenet
> >> security and anti-virus.
> >>
> >> We have a LynksysBEFRS41 Ver2 router.
> >>
> >> I have altered-with the help of Lynksys Techs, the port
> >> #'s, addresses........
> >> I have diabled Norton, added port 1900 on Norton, and
> >> nothing works. Before the crash, we were fine.
> >>
> >> I am out of ideas and I simply don't know where to turn
> >> for help. The poeple as Lynksys said that all my ports
> >> were used up and even though they had me upgrade my
> >> firmware nothing worked.
> >>
> >> Ideas welcome. Thanks.
> >
> >
> >.
> >