Webcam problem with MSN Messenger 6

[QTI]

Hi everyone,

I have just purchased the Logitech QuickCam Pro 4000 and when I try to run
it on Messenger 6 the picture that appears is still and I've even had a
black screen.

Has anyone else had this problem? Anyone found any or can offer any
solutions?

I am running Windows XP Pro if that helps.

Thanks in advance.

Antony

[Jonathan Kay [MVP]]

Greetings QTI,

Have you gone through the Audio/Video Tuning Wizard? The "Webcam" option may be picking up
another video device on your PC. To change it, click the Tools menu, then Audio/Video Tuning
Wizard and select/test the camera.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"QTI" > wrote in message
...
> Hi everyone,
>
> I have just purchased the Logitech QuickCam Pro 4000 and when I try to run
> it on Messenger 6 the picture that appears is still and I've even had a
> black screen.
>
> Has anyone else had this problem? Anyone found any or can offer any
> solutions?
>
> I am running Windows XP Pro if that helps.
>
> Thanks in advance.
>
> Antony
>
>