Remote Assistance

[kaydidid]

I figured it out! Or rather my husband did, but thanks!


>-----Original Message-----
>I was wondering if you might know why I cannot remote
>assist my mom. She had a dial up which worked fine and
>then she switched to Sprint DSL and it won't work. I
>called Sprint and they said something about finding out
>what port the messenger uses and forward that on the
>router/modem. Any Idea's or does he know what he is
>talking about.
>
>Thanks,
>
>Kaydidid
>.
>

[Jonathan Kay [MVP]]

Hi,

Glad to hear it =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"kaydidid" > wrote in message
...
> I figured it out! Or rather my husband did, but thanks!
>
>
> >-----Original Message-----
> >I was wondering if you might know why I cannot remote
> >assist my mom. She had a dial up which worked fine and
> >then she switched to Sprint DSL and it won't work. I
> >called Sprint and they said something about finding out
> >what port the messenger uses and forward that on the
> >router/modem. Any Idea's or does he know what he is
> >talking about.
> >
> >Thanks,
> >
> >Kaydidid
> >.
> >