loosing internet connection

[frank]

after upgrading to ver 6, I noticed loosing internet
connection everytime I begin to type in a message to
send. I don't know if there is a relation (conflict) with
Windows messenger because since my broadband connection
is okay, MSN messenger often goes back online
immediately, but windows messenger tries to sign in and
open up. I even still don't know why I got both icons in
my system tray. I prefer the cool interface of MSN vs
windows. Any advise?

[Jonathan Kay [MVP]]

Greetings Frank,

Firstly, to stop Windows Messenger from starting and therefore signing you in, open Windows
Messenger, click Tools, Options, Preferences tab and uncheck 'Run this program when Windows
starts'. As well, do you have Norton Antivirus 2003 installed? Norton added a new "instant
messaging scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and
cause this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

As for the "loosing internet connection", do you just mean your Messenger session is being
interrupted, or is your actual connection dropped (can't browse the web, etc.).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"frank" > wrote in message ...
> after upgrading to ver 6, I noticed loosing internet
> connection everytime I begin to type in a message to
> send. I don't know if there is a relation (conflict) with
> Windows messenger because since my broadband connection
> is okay, MSN messenger often goes back online
> immediately, but windows messenger tries to sign in and
> open up. I even still don't know why I got both icons in
> my system tray. I prefer the cool interface of MSN vs
> windows. Any advise?

[frank]

Hello Jonathan,
Thanks for your help so far. Yes,both my messenger
session is interrupted and my internet connection is
dropped. Since I'm using msn messenger instead. How can I
remove the Windows messenger icon from the tray
permanently and not by clicking exit everytime?

>-----Original Message-----
>Greetings Frank,
>
>Firstly, to stop Windows Messenger from starting and
therefore signing you in, open Windows
>Messenger, click Tools, Options, Preferences tab and
uncheck 'Run this program when Windows
>starts'. As well, do you have Norton Antivirus 2003
installed? Norton added a new "instant
>messaging scanning" feature to Norton Antivirus 2003,
which can conflict with Messenger and
>cause this behavior. To stop it, open Norton Antivirus
(Right-click on the Norton Antivirus
>icon in the System Tray/Notification Area (by the
clock), choose 'Open Norton Antivirus'),
>click Options, then Instant Messenger then uncheck MSN
Instant Messenger and click OK.
>
>As for the "loosing internet connection", do you just
mean your Messenger session is being
>interrupted, or is your actual connection dropped (can't
browse the web, etc.).
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>
>"frank" > wrote in message
...
>> after upgrading to ver 6, I noticed loosing internet
>> connection everytime I begin to type in a message to
>> send. I don't know if there is a relation (conflict)
with
>> Windows messenger because since my broadband connection
>> is okay, MSN messenger often goes back online
>> immediately, but windows messenger tries to sign in and
>> open up. I even still don't know why I got both icons
in
>> my system tray. I prefer the cool interface of MSN vs
>> windows. Any advise?
>
>
>.
>

[Jonathan Kay [MVP]]

Hi Frank,

To remove it permanently, see my previous message.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"frank" > wrote in message ...
> Hello Jonathan,
> Thanks for your help so far. Yes,both my messenger
> session is interrupted and my internet connection is
> dropped. Since I'm using msn messenger instead. How can I
> remove the Windows messenger icon from the tray
> permanently and not by clicking exit everytime?
>
> >-----Original Message-----
> >Greetings Frank,
> >
> >Firstly, to stop Windows Messenger from starting and
> therefore signing you in, open Windows
> >Messenger, click Tools, Options, Preferences tab and
> uncheck 'Run this program when Windows
> >starts'. As well, do you have Norton Antivirus 2003
> installed? Norton added a new "instant
> >messaging scanning" feature to Norton Antivirus 2003,
> which can conflict with Messenger and
> >cause this behavior. To stop it, open Norton Antivirus
> (Right-click on the Norton Antivirus
> >icon in the System Tray/Notification Area (by the
> clock), choose 'Open Norton Antivirus'),
> >click Options, then Instant Messenger then uncheck MSN
> Instant Messenger and click OK.
> >
> >As for the "loosing internet connection", do you just
> mean your Messenger session is being
> >interrupted, or is your actual connection dropped (can't
> browse the web, etc.).
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >
> >"frank" > wrote in message
> ...
> >> after upgrading to ver 6, I noticed loosing internet
> >> connection everytime I begin to type in a message to
> >> send. I don't know if there is a relation (conflict)
> with
> >> Windows messenger because since my broadband connection
> >> is okay, MSN messenger often goes back online
> >> immediately, but windows messenger tries to sign in and
> >> open up. I even still don't know why I got both icons
> in
> >> my system tray. I prefer the cool interface of MSN vs
> >> windows. Any advise?
> >
> >
> >.
> >