Remote Assistance - Access Denied

[Patrik]

When i try to use "Offer Remote Assistance" i get the
message "Access Denied" even though i have added my
username as a helper on the remote PC. Also when i try to
do the same on another computer on the same network,
there is no problem.
Anyone have any ideas?

thanks

[Mark L. Ferguson]

People who delete the help assistance ID usually report this. They would need to
replace it.

Open a command prompt and run:

sessmgr -service

--
Mark L. Ferguson TabletPC MVP
Email address : Subject: "QZ" + anything
All email without "QZ" in the subject line will be automatically deleted.
marfer's notes for XP > http://www.geocities.com/marfer_mvp/xp_notes.htm
..

"Patrik" > wrote in message
...
> When i try to use "Offer Remote Assistance" i get the
> message "Access Denied" even though i have added my
> username as a helper on the remote PC. Also when i try to
> do the same on another computer on the same network,
> there is no problem.
> Anyone have any ideas?
>
> thanks

[Patrik]

Unfortunatly that did not help, any more ideas?

thanks
>-----Original Message-----
>People who delete the help assistance ID usually report
this. They would need to
>replace it.
>
>Open a command prompt and run:
>
>sessmgr -service
>
>--
>Mark L. Ferguson TabletPC MVP
>Email address : Subject: "QZ" +
anything
>All email without "QZ" in the subject line will be
automatically deleted.
>marfer's notes for XP >
http://www.geocities.com/marfer_mvp/xp_notes.htm
>..
>
>"Patrik" > wrote in message
...
>> When i try to use "Offer Remote Assistance" i get the
>> message "Access Denied" even though i have added my
>> username as a helper on the remote PC. Also when i try
to
>> do the same on another computer on the same network,
>> there is no problem.
>> Anyone have any ideas?
>>
>> thanks
>
>.
>

[Patrik]

I think i just figured out tha itssupposed to
be "Permission denied" not "Access Denied", im using the
Swedish version so thats why i didnt really know what the
error code was.

>-----Original Message-----
>People who delete the help assistance ID usually report
this. They would need to
>replace it.
>
>Open a command prompt and run:
>
>sessmgr -service
>
>--
>Mark L. Ferguson TabletPC MVP
>Email address : Subject: "QZ" +
anything
>All email without "QZ" in the subject line will be
automatically deleted.
>marfer's notes for XP >
http://www.geocities.com/marfer_mvp/xp_notes.htm
>..
>
>"Patrik" > wrote in message
...
>> When i try to use "Offer Remote Assistance" i get the
>> message "Access Denied" even though i have added my
>> username as a helper on the remote PC. Also when i try
to
>> do the same on another computer on the same network,
>> there is no problem.
>> Anyone have any ideas?
>>
>> thanks
>
>.
>