worm

[Bee]

we have a worm in our restore programme and do not know how
to remove it. will the restore disc work and if so how do
you do this?

[Dandy WEYN]

If you have the name of the worm take a look on Symantec website.
usually they tell you on how to remove it or provide a tool

--
Dandy Weyn
[MCSE - MCSA - MCDBA - MCT]

"two beers or not two beers ... that's the question " (W. Shakesbeer)
"Bee" > wrote in message
...
> we have a worm in our restore programme and do not know how
> to remove it. will the restore disc work and if so how do
> you do this?

[Rick \Nutcase\ Rogers]

Hi Bee,

If it's in a restore file, then it will not harm you unless you use that
restore file.

To remove it, use one of these methods:

1) Control Panel/System/System Restore tab, "turn off system restore on all
drives". Then close and reboot, then reverse the steps and reenable that
option. This will delete all existing restore points.

2) Same place, only click on settings and reduce the disk space allotted to
System Restore. This will leave the last few and delete the older ones.

3) You can also run cleanmgr.exe (System tools/Disk Cleanup/More options
tab), this will delete all but the last restore point created.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Bee" > wrote in message
...
> we have a worm in our restore programme and do not know how
> to remove it. will the restore disc work and if so how do
> you do this?

[Bee]

Between you and me, my favoured sting to a worm is essentially what Rick
wrote above:

Start > All Programmes > Accessories > System Tools
Disk Cleanup > Disk Cleanup (dialog box)
More Options (tab)
System Restore (panel) > Cleanup
OK

Hope this bee-to-bee tete-a-tete helps.

--
Bee
[I have found my Shangri-La, at the moment, in ntlworld.]

---
"Bee" > wrote in message
...
> we have a worm in our restore programme and do not know how
> to remove it. will the restore disc work and if so how do
> you do this?