Can not exit Windows messenger

[Tammie]

This just seemed to started recently. When ever I try to
completely exit Windows Messenger. I get a message Saying
the following.
There are other applications currently using features
provided by Windows Messenger. You must close these other
applications before you can exit Windows Messenger. These
applications my include Outlook, Outlook Express, MSN
Explorer, and Internet Explorer.

I have tried to exit Windows Messenger with these
programs closed. I still get the same message. The only
way I can get it closed is by restarting my computer. Is
there a way to fix this?
I am running windows xp home edition and Windows
messenger 4.7
Thank you!
Tammie

[Jonathan Kay [MVP]]

Greetings Tammie,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Tammie" > wrote in message
...
> This just seemed to started recently. When ever I try to
> completely exit Windows Messenger. I get a message Saying
> the following.
> There are other applications currently using features
> provided by Windows Messenger. You must close these other
> applications before you can exit Windows Messenger. These
> applications my include Outlook, Outlook Express, MSN
> Explorer, and Internet Explorer.
>
> I have tried to exit Windows Messenger with these
> programs closed. I still get the same message. The only
> way I can get it closed is by restarting my computer. Is
> there a way to fix this?
> I am running windows xp home edition and Windows
> messenger 4.7
> Thank you!
> Tammie

[Tammie]

Jonathan
Thank you very much for your help! Unchecking MSN
Instant Messenger in Nortons Antivirus 2003 solved my
problem. Have a nice day!
Tammie
>-----Original Message-----
>Greetings Tammie,
>
>Do you have Norton Antivirus 2003 installed? Norton
added a new "instant messaging scanning"
>feature to Norton Antivirus 2003, which can conflict
with Messenger and cause this behavior.
>To stop it, open Norton Antivirus (Right-click on the
Norton Antivirus icon in the System
>Tray/Notification Area (by the clock), choose 'Open
Norton Antivirus'), click Options, then
>Instant Messenger then uncheck MSN Instant Messenger and
click OK.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Tammie" > wrote in message
...
>> This just seemed to started recently. When ever I try
to
>> completely exit Windows Messenger. I get a message
Saying
>> the following.
>> There are other applications currently using features
>> provided by Windows Messenger. You must close these
other
>> applications before you can exit Windows Messenger.
These
>> applications my include Outlook, Outlook Express, MSN
>> Explorer, and Internet Explorer.
>>
>> I have tried to exit Windows Messenger with these
>> programs closed. I still get the same message. The only
>> way I can get it closed is by restarting my computer.
Is
>> there a way to fix this?
>> I am running windows xp home edition and Windows
>> messenger 4.7
>> Thank you!
>> Tammie
>
>
>.
>

[Jonathan Kay [MVP]]

Hi Tammie,

Glad to hear it =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Tammie" > wrote in message
...
> Jonathan
> Thank you very much for your help! Unchecking MSN
> Instant Messenger in Nortons Antivirus 2003 solved my
> problem. Have a nice day!
> Tammie
> >-----Original Message-----
> >Greetings Tammie,
> >
> >Do you have Norton Antivirus 2003 installed? Norton
> added a new "instant messaging scanning"
> >feature to Norton Antivirus 2003, which can conflict
> with Messenger and cause this behavior.
> >To stop it, open Norton Antivirus (Right-click on the
> Norton Antivirus icon in the System
> >Tray/Notification Area (by the clock), choose 'Open
> Norton Antivirus'), click Options, then
> >Instant Messenger then uncheck MSN Instant Messenger and
> click OK.
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Tammie" > wrote in message
> ...
> >> This just seemed to started recently. When ever I try
> to
> >> completely exit Windows Messenger. I get a message
> Saying
> >> the following.
> >> There are other applications currently using features
> >> provided by Windows Messenger. You must close these
> other
> >> applications before you can exit Windows Messenger.
> These
> >> applications my include Outlook, Outlook Express, MSN
> >> Explorer, and Internet Explorer.
> >>
> >> I have tried to exit Windows Messenger with these
> >> programs closed. I still get the same message. The only
> >> way I can get it closed is by restarting my computer.
> Is
> >> there a way to fix this?
> >> I am running windows xp home edition and Windows
> >> messenger 4.7
> >> Thank you!
> >> Tammie
> >
> >
> >.
> >