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View Full Version : Cannot Make Voice or Video (V&V) with Messenger 4.7, 5, or 6


richard
December 5th 03, 03:12 PM
All I can tell you is that people with Intel network
cards have the identical problem including myself and
those who can use an older driver fixed the problem. I
cannot do so because my card is new and no older driver
is available. And after you did the install with the
disk did the windows site then upgrade your driver?
Those who replaced their network cards also fixed the
problem. You can go back though and find the threads and
read for yourself. If you figure out a fix please temm
us.
>-----Original Message-----
>This computer worked fine 2 weeks ago - voice & video
and
>the same network card was used.
>
>When I rebuilt the PC the same install cd was used and
the
>same network drivers were used.
>
>I can recieve V&V but I can not send. Why would a
network
>drive do only half the job?
>
>
>>-----Original Message-----
>>That is your problem most likely. Many of us have the
>>same problem and Microsoft and intel will not address
>>it. I have spoekn extensively with customer support at
>>both companies and they both point the finger at the
>>other. You can look back through the threads and try
the
>>things that people tell you but my bet is that you will
>>have to replace your network card.
>>>-----Original Message-----
>>>YES, Intel PRO / 100
>>>
>>>
>>>
>>>>-----Original Message-----
>>>>Do you have an intel network card?
>>>>>-----Original Message-----
>>>>>Config: XP Professional, no fire wall, network or
>>direct
>>>>>cable modem (comcast) connection.
>>>>>
>>>>>Chat works.
>>>>>voice and video (V&V) do not work
>>>>>I recieve a message that the network I am trying to
>>>>cooect
>>>>>to is having dificulties.
>>>>>However, on a 2nd PC I have no dificulties.
>>>>>
>>>>>This PC worked fine last week before reformating and
>>>>>reloading XP. I am convinced I have an OS config
>>>>problem
>>>>>or one of the new MS updates has caused a conflict.
>>>>>
>>>>>What do I need to do to fix V&V?
>>>>>
>>>>>
>>>>>I have read the knowlege base (see below) and still
>>have
>>>>a
>>>>>problem with V&V on a new PC. However, I am able to
>>>>>useV&V on a second PC without a problem so my
network
>>>>and
>>>>>provide are not blocking any UDPs.
>>>>>
>>>>>
>>>>>You Cannot Make Phone Calls or Start Voice or Video
>>>>>Conversations with Windows Messenger
>>>>>The information in this article applies to:
>>>>>Microsoft Windows Messenger 4.0
>>>>>Microsoft Windows Messenger 4.5
>>>>>Microsoft Windows Messenger 4.6
>>>>>Microsoft Windows XP Professional
>>>>>Microsoft Windows XP Home Edition
>>>>>
>>>>>This article was previously published under Q324214
>>>>>SYMPTOMS
>>>>>You may not be able to make phone calls or start
voice
>>>>or
>>>>>video conversations with Windows Messenger. For
>>example,
>>>>>you may receive the following error message when you
>>try
>>>>>to make a phone call:
>>>>>
>>>>>Your network is configured such that you can not
make
>>>>>phone calls.
>>>>>CAUSE
>>>>>This behavior may occur for any of the following
>>>>reasons:
>>>>>You are not running the latest version of Windows
>>>>>Messenger or you have not applied Windows XP Real-
Time
>>>>>Communication Client Support for Network Address
>>>>>Translation (NAT).
>>>>>You are running the Zone Labs ZoneAlarm program.
>>>>>Your home or corporate network or ISP uses a
firewall
>>or
>>>>>NAT device that does not support Universal Plug and
>>Play
>>>>>(UPnP).
>>>>>.
>>>>>
>>>>.
>>>>
>>>.
>>>
>>.
>>
>.
>

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