richard
December 5th 03, 03:12 PM
No problem glad you fixed it. As I said I have been
going around and around with this for a month now with no
resolution as my card is new and built onto the board. I
paid MS technical support but when they could not fix it
I got my money back at least. I have another network
card I could easily put in but don't think I should have
to do that when it is a known problem that they should
have fixed already. They just ignore me now on here! I
have talked with intel and Microsoft but they just refuse
to do anything. At one point a member of the Messenger
team said he would look at it but we never heard another
word out of him. It is clearly the driver though.
>-----Original Message-----
>Richard, Thank you. I checked the driver for the Intel
>PRO/100 VE and found it was dated 3/4/03 - I then
>rolled back the driver to the original dated 2/25/02.
>
>I found that I had upgraded the driver from the MS
Windows
>Update / Driver Update section "Intel network software
>update released on March 04 2003."
>Download size: 152 KB, < 1 minute
>
>I also downloaded direct x 9. I will isolate the
problem -
>I am 99% confident that the driver is the problem. Once
>confirmed I will notify Intel.
>
>Thank you again.
>Mark
>
>
>
>>-----Original Message-----
>>All I can tell you is that people with Intel network
>>cards have the identical problem including myself and
>>those who can use an older driver fixed the problem. I
>>cannot do so because my card is new and no older driver
>>is available. And after you did the install with the
>>disk did the windows site then upgrade your driver?
>>Those who replaced their network cards also fixed the
>>problem. You can go back though and find the threads
and
>>read for yourself. If you figure out a fix please temm
>>us.
>>>-----Original Message-----
>>>This computer worked fine 2 weeks ago - voice & video
>>and
>>>the same network card was used.
>>>
>>>When I rebuilt the PC the same install cd was used and
>>the
>>>same network drivers were used.
>>>
>>>I can recieve V&V but I can not send. Why would a
>>network
>>>drive do only half the job?
>>>
>>>
>>>>-----Original Message-----
>>>>That is your problem most likely. Many of us have
the
>>>>same problem and Microsoft and intel will not address
>>>>it. I have spoekn extensively with customer support
at
>>>>both companies and they both point the finger at the
>>>>other. You can look back through the threads and try
>>the
>>>>things that people tell you but my bet is that you
will
>>>>have to replace your network card.
>>>>>-----Original Message-----
>>>>>YES, Intel PRO / 100
>>>>>
>>>>>
>>>>>
>>>>>>-----Original Message-----
>>>>>>Do you have an intel network card?
>>>>>>>-----Original Message-----
>>>>>>>Config: XP Professional, no fire wall, network or
>>>>direct
>>>>>>>cable modem (comcast) connection.
>>>>>>>
>>>>>>>Chat works.
>>>>>>>voice and video (V&V) do not work
>>>>>>>I recieve a message that the network I am trying
to
>>>>>>cooect
>>>>>>>to is having dificulties.
>>>>>>>However, on a 2nd PC I have no dificulties.
>>>>>>>
>>>>>>>This PC worked fine last week before reformating
and
>>>>>>>reloading XP. I am convinced I have an OS config
>>>>>>problem
>>>>>>>or one of the new MS updates has caused a conflict.
>>>>>>>
>>>>>>>What do I need to do to fix V&V?
>>>>>>>
>>>>>>>
>>>>>>>I have read the knowlege base (see below) and
still
>>>>have
>>>>>>a
>>>>>>>problem with V&V on a new PC. However, I am able
to
>>>>>>>useV&V on a second PC without a problem so my
>>network
>>>>>>and
>>>>>>>provide are not blocking any UDPs.
>>>>>>>
>>>>>>>
>>>>>>>You Cannot Make Phone Calls or Start Voice or
Video
>>>>>>>Conversations with Windows Messenger
>>>>>>>The information in this article applies to:
>>>>>>>Microsoft Windows Messenger 4.0
>>>>>>>Microsoft Windows Messenger 4.5
>>>>>>>Microsoft Windows Messenger 4.6
>>>>>>>Microsoft Windows XP Professional
>>>>>>>Microsoft Windows XP Home Edition
>>>>>>>
>>>>>>>This article was previously published under
Q324214
>>>>>>>SYMPTOMS
>>>>>>>You may not be able to make phone calls or start
>>voice
>>>>>>or
>>>>>>>video conversations with Windows Messenger. For
>>>>example,
>>>>>>>you may receive the following error message when
you
>>>>try
>>>>>>>to make a phone call:
>>>>>>>
>>>>>>>Your network is configured such that you can not
>>make
>>>>>>>phone calls.
>>>>>>>CAUSE
>>>>>>>This behavior may occur for any of the following
>>>>>>reasons:
>>>>>>>You are not running the latest version of Windows
>>>>>>>Messenger or you have not applied Windows XP Real-
>>Time
>>>>>>>Communication Client Support for Network Address
>>>>>>>Translation (NAT).
>>>>>>>You are running the Zone Labs ZoneAlarm program.
>>>>>>>Your home or corporate network or ISP uses a
>>firewall
>>>>or
>>>>>>>NAT device that does not support Universal Plug
and
>>>>Play
>>>>>>>(UPnP).
>>>>>>>.
>>>>>>>
>>>>>>.
>>>>>>
>>>>>.
>>>>>
>>>>.
>>>>
>>>.
>>>
>>.
>>
>.
>
going around and around with this for a month now with no
resolution as my card is new and built onto the board. I
paid MS technical support but when they could not fix it
I got my money back at least. I have another network
card I could easily put in but don't think I should have
to do that when it is a known problem that they should
have fixed already. They just ignore me now on here! I
have talked with intel and Microsoft but they just refuse
to do anything. At one point a member of the Messenger
team said he would look at it but we never heard another
word out of him. It is clearly the driver though.
>-----Original Message-----
>Richard, Thank you. I checked the driver for the Intel
>PRO/100 VE and found it was dated 3/4/03 - I then
>rolled back the driver to the original dated 2/25/02.
>
>I found that I had upgraded the driver from the MS
Windows
>Update / Driver Update section "Intel network software
>update released on March 04 2003."
>Download size: 152 KB, < 1 minute
>
>I also downloaded direct x 9. I will isolate the
problem -
>I am 99% confident that the driver is the problem. Once
>confirmed I will notify Intel.
>
>Thank you again.
>Mark
>
>
>
>>-----Original Message-----
>>All I can tell you is that people with Intel network
>>cards have the identical problem including myself and
>>those who can use an older driver fixed the problem. I
>>cannot do so because my card is new and no older driver
>>is available. And after you did the install with the
>>disk did the windows site then upgrade your driver?
>>Those who replaced their network cards also fixed the
>>problem. You can go back though and find the threads
and
>>read for yourself. If you figure out a fix please temm
>>us.
>>>-----Original Message-----
>>>This computer worked fine 2 weeks ago - voice & video
>>and
>>>the same network card was used.
>>>
>>>When I rebuilt the PC the same install cd was used and
>>the
>>>same network drivers were used.
>>>
>>>I can recieve V&V but I can not send. Why would a
>>network
>>>drive do only half the job?
>>>
>>>
>>>>-----Original Message-----
>>>>That is your problem most likely. Many of us have
the
>>>>same problem and Microsoft and intel will not address
>>>>it. I have spoekn extensively with customer support
at
>>>>both companies and they both point the finger at the
>>>>other. You can look back through the threads and try
>>the
>>>>things that people tell you but my bet is that you
will
>>>>have to replace your network card.
>>>>>-----Original Message-----
>>>>>YES, Intel PRO / 100
>>>>>
>>>>>
>>>>>
>>>>>>-----Original Message-----
>>>>>>Do you have an intel network card?
>>>>>>>-----Original Message-----
>>>>>>>Config: XP Professional, no fire wall, network or
>>>>direct
>>>>>>>cable modem (comcast) connection.
>>>>>>>
>>>>>>>Chat works.
>>>>>>>voice and video (V&V) do not work
>>>>>>>I recieve a message that the network I am trying
to
>>>>>>cooect
>>>>>>>to is having dificulties.
>>>>>>>However, on a 2nd PC I have no dificulties.
>>>>>>>
>>>>>>>This PC worked fine last week before reformating
and
>>>>>>>reloading XP. I am convinced I have an OS config
>>>>>>problem
>>>>>>>or one of the new MS updates has caused a conflict.
>>>>>>>
>>>>>>>What do I need to do to fix V&V?
>>>>>>>
>>>>>>>
>>>>>>>I have read the knowlege base (see below) and
still
>>>>have
>>>>>>a
>>>>>>>problem with V&V on a new PC. However, I am able
to
>>>>>>>useV&V on a second PC without a problem so my
>>network
>>>>>>and
>>>>>>>provide are not blocking any UDPs.
>>>>>>>
>>>>>>>
>>>>>>>You Cannot Make Phone Calls or Start Voice or
Video
>>>>>>>Conversations with Windows Messenger
>>>>>>>The information in this article applies to:
>>>>>>>Microsoft Windows Messenger 4.0
>>>>>>>Microsoft Windows Messenger 4.5
>>>>>>>Microsoft Windows Messenger 4.6
>>>>>>>Microsoft Windows XP Professional
>>>>>>>Microsoft Windows XP Home Edition
>>>>>>>
>>>>>>>This article was previously published under
Q324214
>>>>>>>SYMPTOMS
>>>>>>>You may not be able to make phone calls or start
>>voice
>>>>>>or
>>>>>>>video conversations with Windows Messenger. For
>>>>example,
>>>>>>>you may receive the following error message when
you
>>>>try
>>>>>>>to make a phone call:
>>>>>>>
>>>>>>>Your network is configured such that you can not
>>make
>>>>>>>phone calls.
>>>>>>>CAUSE
>>>>>>>This behavior may occur for any of the following
>>>>>>reasons:
>>>>>>>You are not running the latest version of Windows
>>>>>>>Messenger or you have not applied Windows XP Real-
>>Time
>>>>>>>Communication Client Support for Network Address
>>>>>>>Translation (NAT).
>>>>>>>You are running the Zone Labs ZoneAlarm program.
>>>>>>>Your home or corporate network or ISP uses a
>>firewall
>>>>or
>>>>>>>NAT device that does not support Universal Plug
and
>>>>Play
>>>>>>>(UPnP).
>>>>>>>.
>>>>>>>
>>>>>>.
>>>>>>
>>>>>.
>>>>>
>>>>.
>>>>
>>>.
>>>
>>.
>>
>.
>