Windows Messenger Disconnects

[Keith]

I am using windows Messenger 4.7 under Windows XP can set
up a voice/Video link OK with my son who is also using
Windows Messenger and XP but after about 15 seconds it
disconnects.
We have tried turning of the fire wall to no avail.

Van anyone help?

Keith

[Jonathan Kay [MVP]]

Greetings Keith,

If you're using a third-party firewall (Sygate, ZoneAlarm, Norton, etc.) try uninstalling
them or set Messenger to "Permit All" or "Allow" type options in the firewall configuration.

If you're using a router, make sure you have the latest firmware from your router
manufacturer. As well, you might try setting your computers local IP into the routers DMZ
setting (see documentation on how to do this).

If you see the disconnection problem on a corporate network, the network may be timing out
your settings -- in this case, you might want to ask your system administrator to adjust the
corporate internet sharing solution/firewall (if possible).

Finally, this can also happen due to a lack of bandwidth. If you have Kazaa, WinMX, GNUtella
or some other file sharing-type application or something else that takes considerable amounts
of bandwidth, you may want to shut it down and see if that helps the situation (even if
you're using a high speed connection, these applications can use most of the resources of
your connection).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Keith" > wrote in message
...
> I am using windows Messenger 4.7 under Windows XP can set
> up a voice/Video link OK with my son who is also using
> Windows Messenger and XP but after about 15 seconds it
> disconnects.
> We have tried turning of the fire wall to no avail.
>
> Van anyone help?
>
> Keith