Peter Wilcox
December 27th 03, 03:23 PM
When this happened to me, I had to reformat and start
again. MS told me it was a faulty hard drive, funny cos
its the one I am using now? :-)
>-----Original Message-----
>One of my users ran MS updates for XP, (he doesn't know
>which ones, he was prompted to auto-update and selected
>yes). After he ran his updates and rebooted, his system
>has crashed and he can no longer log on to his laptop.
>
>On boot, he gets the following error messages:
>
>1st message - "WINLOGON.EXE - Ordinal not found. The
>ordinal 714 could not be loacated in the dynamic link
>library SHEDD32.dll."
>
>2nd message - "User interface failure - The logon User
>Interface DLL msgina.dll failed to load. Contact system
>administrator or restore the original dll."
>
>After the second message, the only option is to restart,
>which then puts you into the same error messages. He
>can't log on to XP at all.
>
>Can someone give me a work around and fix for this?
>
>Thanks for the help.
>
>Joann
>.
>
again. MS told me it was a faulty hard drive, funny cos
its the one I am using now? :-)
>-----Original Message-----
>One of my users ran MS updates for XP, (he doesn't know
>which ones, he was prompted to auto-update and selected
>yes). After he ran his updates and rebooted, his system
>has crashed and he can no longer log on to his laptop.
>
>On boot, he gets the following error messages:
>
>1st message - "WINLOGON.EXE - Ordinal not found. The
>ordinal 714 could not be loacated in the dynamic link
>library SHEDD32.dll."
>
>2nd message - "User interface failure - The logon User
>Interface DLL msgina.dll failed to load. Contact system
>administrator or restore the original dll."
>
>After the second message, the only option is to restart,
>which then puts you into the same error messages. He
>can't log on to XP at all.
>
>Can someone give me a work around and fix for this?
>
>Thanks for the help.
>
>Joann
>.
>