Another explorer.exe hang problem

[Knut Bryn]

I run my computer with Win XP. The last weeks I have a spent a lot of
time trying to solve a problem with explorer.exe. Quite often when I
want to load a file using "My computer" or any other software using
explorer to find spesific files, the computer hangs. Task manager shows
that explorer.exe use up all available CPU, and I think the reason is
related to that.

I see from different newsgroups that this problem is quite well known. I
have tried a lot of solutions given as advice for this problem, but
without result. Is there anyone who can guide me out of this nightmare?

Because my computer has different users I don't know excactly what or
when the problem started, but I was infected by the w32.bugbear for a
few hours some days after the outbreak of that virus. The virus was
removed and the computer cleaned by a tool from Symantec. I am afraid
that my explorer.exe problem may have occured about that time.

Knut Bryn, Molde

[Mark L. Ferguson]

315341 - How to Perform an In-Place Upgrade (Reinstallation or Repair) of
Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

Method 2 will probably fix it, but you will need to redownload all updates.

--
Mark L. Ferguson TabletPC MVP
Email address : Subject: "QZ" + anything
All email without "QZ" in the subject line will be automatically deleted.
marfer's notes for XP > http://www.geocities.com/marfer_mvp/xp_notes.htm
..

"Knut Bryn" > wrote in message
...
> I run my computer with Win XP. The last weeks I have a spent a lot of
> time trying to solve a problem with explorer.exe. Quite often when I
> want to load a file using "My computer" or any other software using
> explorer to find spesific files, the computer hangs. Task manager shows
> that explorer.exe use up all available CPU, and I think the reason is
> related to that.
>
> I see from different newsgroups that this problem is quite well known. I
> have tried a lot of solutions given as advice for this problem, but
> without result. Is there anyone who can guide me out of this nightmare?
>
> Because my computer has different users I don't know excactly what or
> when the problem started, but I was infected by the w32.bugbear for a
> few hours some days after the outbreak of that virus. The virus was
> removed and the computer cleaned by a tool from Symantec. I am afraid
> that my explorer.exe problem may have occured about that time.
>
> Knut Bryn, Molde
>

[Knut Bryn]

Mark L. Ferguson wrote:
> 315341 - How to Perform an In-Place Upgrade (Reinstallation or Repair) of
> Windows XP:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
.......

Thanks for your advice, Mark. I will try the procedure described, but at
first I need to find the XP CD.....

Knut

[Mark L. Ferguson]

REPLACEMENT MS CDs - 800-360-7561

REPLACEMENT PRODUCT KEY - 1 800 426 9400

OEM CDs that are out of business - 1 800 325 1233

--
Mark L. Ferguson TabletPC MVP
Email address : Subject: "QZ" + anything
All email without "QZ" in the subject line will be automatically deleted.
marfer's notes for XP > http://www.geocities.com/marfer_mvp/xp_notes.htm
..

"Knut Bryn" > wrote in message
...
> Mark L. Ferguson wrote:
> > 315341 - How to Perform an In-Place Upgrade (Reinstallation or Repair) of
> > Windows XP:
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
> ......
>
> Thanks for your advice, Mark. I will try the procedure described, but at
> first I need to find the XP CD.....
>
> Knut
>