video conversation

[Advisor-Norris]

Could be your friend that has Win 98 doesn't have the
most recent version of Messenger.

I am assuming he/she has version 5. If so, tell them to
upgrade to version 6 at
http://messenger.msn.com/download/v6preview.asp?client=1.

If not, are either of you behind a firewall? The ports
will need to be opened in order to initiate/receive a
video conversation.

Good Luck
Norris
Technical Advisor
http://www.keen.com/Advisor-Norris
1-800-ASK-KEEN ext: 0338506

>-----Original Message-----
>Hi
>I need help with a problem. I have WinXP and my friend
has Win98, we both
>have web cams and microphones. Yesterday when we tried
to chat using the
>webcams it wouldn't let us but we can talk to each other
with our
>microphones.
>Why can we use our mics and not our webcams?
>
>TIA
>
>
>.
>

[Nero]

WinXp users can use webcams in Messenger,win98/Me users cannot.
You both need to have Xp to use cameras in messenger.
Otherwise use Netmeeting