ganjaman
December 27th 03, 07:06 PM
Hi,
After attempting to install HP CD-Writer Plus software for a HP 8100
cdwriter on a compaq deskpro running windows XP,
some kind of error occurred. Now windows complains about the problem
everytime the system restarts. Somehow I can't
remove the software in the configuration pannel
(Settings>Configuration>Software).
Does anyone know how to solve this problem?
I didn't install the software myself but subsequently found software
for the CD writer which is supposed to be compatible
with windows XP ('HP RecordNow'). In Start>Programs, I can still see
an entry for 'HP CD-Writer Plus', the faulty software
that is probably causing problems. In Settings>Configuration>Software,
I can only find a reference to 'HP RecordNow'.
I have a (partial) screenshot of the exact error reported when Windows
is starting up (in dutch with my translation):
http://www.geocities.com/dohduhdah/error.jpg
Someone has previously mentioned a potential solution to the problem,
but I can't figure out how to solve it myself:
> Go to Start>Run Type: msconfig select Startup Tab uncheck any
> item that refers to the software.
Here is a screenshot of the Startup Tab. Does anyone have any idea
which entries could be related to the faulty software?
http://www.geocities.com/dohduhdah/msconfig.jpg
> If that doesnt work then go to Start>Run Type: regedit
> Select HKey_Local_Machine\Software\Microsoft\Windows\Curr ent
> Version\Run, Run Once etc. Click on the Folders and in the
> right pane look for any reference to your software and delete
> it. Also, the same for
> Hkey_Current_User\Software\Microsoft\Windows\Curre nt Version\Run, Run
> Once etc.
This is a screenshot of the regedit screen. (Run Once is empty, just
like the Run and Run Once entries for
HKey_Current_User.) Perhaps someone can identify the entry of the
faulty software here?
http://www.geocities.com/dohduhdah/regedit.jpg
Maybe someone can help me out taking a look at these screenshots or
suggest an alternative solution to the problem.
Thanks a lot for any help!
regards, Niek
After attempting to install HP CD-Writer Plus software for a HP 8100
cdwriter on a compaq deskpro running windows XP,
some kind of error occurred. Now windows complains about the problem
everytime the system restarts. Somehow I can't
remove the software in the configuration pannel
(Settings>Configuration>Software).
Does anyone know how to solve this problem?
I didn't install the software myself but subsequently found software
for the CD writer which is supposed to be compatible
with windows XP ('HP RecordNow'). In Start>Programs, I can still see
an entry for 'HP CD-Writer Plus', the faulty software
that is probably causing problems. In Settings>Configuration>Software,
I can only find a reference to 'HP RecordNow'.
I have a (partial) screenshot of the exact error reported when Windows
is starting up (in dutch with my translation):
http://www.geocities.com/dohduhdah/error.jpg
Someone has previously mentioned a potential solution to the problem,
but I can't figure out how to solve it myself:
> Go to Start>Run Type: msconfig select Startup Tab uncheck any
> item that refers to the software.
Here is a screenshot of the Startup Tab. Does anyone have any idea
which entries could be related to the faulty software?
http://www.geocities.com/dohduhdah/msconfig.jpg
> If that doesnt work then go to Start>Run Type: regedit
> Select HKey_Local_Machine\Software\Microsoft\Windows\Curr ent
> Version\Run, Run Once etc. Click on the Folders and in the
> right pane look for any reference to your software and delete
> it. Also, the same for
> Hkey_Current_User\Software\Microsoft\Windows\Curre nt Version\Run, Run
> Once etc.
This is a screenshot of the regedit screen. (Run Once is empty, just
like the Run and Run Once entries for
HKey_Current_User.) Perhaps someone can identify the entry of the
faulty software here?
http://www.geocities.com/dohduhdah/regedit.jpg
Maybe someone can help me out taking a look at these screenshots or
suggest an alternative solution to the problem.
Thanks a lot for any help!
regards, Niek