Cannot connect - I've tried everything, Help

[wrrn]

Hi All -

Well, let me say that I'm no beginner to Windows or the web, and make my living
doing web design, but I simply cannot get Windows Messenger to work for me.

What I mean is that Messenger works but I cannot get remote assistance (RA) or
whiteboard to function. I have the Windows firewall disabled, but I am behind a
Linksys DSL router with a built-in firewall. Could this be the reason I cannot
connect to anyone?

Is there anyone out there who would be willing to help me troubleshoot this?
Surely I don't need an advanced degree in molecular bio-engeneering to make this
work.

TIA
warren

SPECS:
Win XP Pro
IE/OE 6
Messenger 4.7

[Lucky One]

Hi Wrrn

These are the setting I use with my linksys BEFW11S4
router I do not use a firewall
other than the router you must have latest firmware,
you must have UPnP Enable on the router to get the Internet Gateway to
appear in view network connections
And the router to appear in My Network Places
UPnP Enable/Disable radio button in on the password tab in the router
setting,

I have found that with lisksys routers is that you must a have universal
plug and play installed as well internet gateway device discovery and
control client, go to control panel, add or remove programs, windows
components, networking services, click on details and install
if they are already installed in control panel go to, administrative tools,
services, and look for universal plug and play device, and see if it started
if it is set to start automatic change to manual right click on it go
properties startup type and from drop down box select manual and do the same
for SSDP Discovery service you may have to reboot after reboot you should
see your router in my network places and in view network connections you
will see internet gateway if this fails to work try uninstalling and
reinstalling universal plug and play and internet gateway device discovery


Post back and let me know how you get on

"wrrn" > wrote in message
m...
> Hi All -
>
> Well, let me say that I'm no beginner to Windows or the web, and make my
living
> doing web design, but I simply cannot get Windows Messenger to work for
me.
>
> What I mean is that Messenger works but I cannot get remote assistance
(RA) or
> whiteboard to function. I have the Windows firewall disabled, but I am
behind a
> Linksys DSL router with a built-in firewall. Could this be the reason I
cannot
> connect to anyone?
>
> Is there anyone out there who would be willing to help me troubleshoot
this?
> Surely I don't need an advanced degree in molecular bio-engeneering to
make this
> work.
>
> TIA
> warren
>
> SPECS:
> Win XP Pro
> IE/OE 6
> Messenger 4.7
>
>