MSMSGS.exe - application error

[Fergie]

Hi

Just got 2 brand new Dells, identical hware & sware, XP
Pro with all latest spaks & hot fixes. Also has Office
small business

Can login to PC and after 3 mins error comes up
...instruction at 0x77f58242 referenced memory at
0x00630059. ..memory could not be read

I swapped the ram sticks out and same deal so it isn't
hware.

Ideas plse

[Jonathan Kay [MVP]]

Greetings,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Fergie" > wrote in message
...
> Hi
>
> Just got 2 brand new Dells, identical hware & sware, XP
> Pro with all latest spaks & hot fixes. Also has Office
> small business
>
> Can login to PC and after 3 mins error comes up
> ..instruction at 0x77f58242 referenced memory at
> 0x00630059. ..memory could not be read
>
> I swapped the ram sticks out and same deal so it isn't
> hware.
>
> Ideas plse