MSN 6 Sound issues

[Miles]

Hi ,

I use a router MRE 814 from Netgear... I can connect to
someone else with video/games/typing however sound won't
work.... the computers will connect and the green bar
will move when i make a noise, yet no sound comes through
the speakers on either end

Thanks in advance for a reply,

Regards,
Miles

[Jonathan Kay [MVP]]

Greetings Miles,

I assume you mean MR-814? Firstly, make sure you have the latest firmware:

For MR-814 (NOT v2, check model # on router):
http://www.netgear.com/support/support_details.asp?dnldID=317

For MR-814 v2 (check model # on router):
http://www.netgear.com/support/support_details.asp?dnldID=360

Then, make sure you've gone through the Audio (and Video) Tuning Wizard in Messenger. To do
so, open the main Messenger window, click the Tools menu, then Audio(/Video) Tuning Wizard,
then go through the wizard to select and test your audio devices.

Then, verify that the Windows XP Internet Connection Firewall isn't on -- click Start, then
click the Control Panel. If you're in category view click Network and Internet connections
then click Network Connections. Right click your network/internet connection, then click
Properties. Click the Advanced Tab, and verify that the Internet Connection Firewall is
unchecked. As well, if your contact is using some type of third-party firewall (ZoneAlarm,
Norton Internet Security, etc.) have them make sure that Messenger is set to "Permit All",
"Allow All" or "Medium" (ZoneAlarm).

If that's not the case, you may need to remove the current port forwardings. To do so, click
Start, All Programs, Accessories, Communications, Network Connections. Right-click the
"Internet Gateway" (should be under the Internet Gateway heading) and choose Properties.
Choose the Settings button, click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete'
to each one. Then close Messenger (right-click the Messenger icon, choose Exit), then restart
Messenger.

Finally, you might try turning off the QoS Packet Scheduler. To do so, click Start, then
click the Control Panel. If you're in category view click Network and Internet connections
then click Network Connections. Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet Scheduler, then reboot and try again..
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com



"Miles" > wrote in message
...
> Hi ,
>
> I use a router MRE 814 from Netgear... I can connect to
> someone else with video/games/typing however sound won't
> work.... the computers will connect and the green bar
> will move when i make a noise, yet no sound comes through
> the speakers on either end
>
> Thanks in advance for a reply,
>
> Regards,
> Miles