unwanted popups

[Roberta]

I keep getting unwanted popups. I downloaded panic
stopper, but I know I need to disable windows messenger.
last week I went to Comcast's support site and someone
helped me but this week noone seems to know how. I know I
need to go to Start, then Run but I forget what "File or
program" i need to type in before I go to messenger. Can
anyone help me please?

[Jonathan Kay [MVP]]

Greetings Roberta,

Do these "pop-ups" that are appearing have "Messenger Service" in their titlebar? If so, what
you're seeing is the Messenger service built-in to Windows, *not* Windows Messenger (which
are two different things) which spammers are exploiting -- this is not Microsoft, nor can
Microsoft control them anymore then they can control spam to your e-mail inbox.

To get rid of these pop ups, you'll need to disable the "Messenger Service", click Start,
then Run, enter "services.msc" and click OK. Scroll down to "Messenger", select it,
right-click and then choose Properties. Under startup type, choose 'Disabled' and then
choose the 'Stop' button. After the service is stopped, click OK. Nothing in Windows or any
real third-party applications should be effected by this.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Roberta" > wrote in message
...
> I keep getting unwanted popups. I downloaded panic
> stopper, but I know I need to disable windows messenger.
> last week I went to Comcast's support site and someone
> helped me but this week noone seems to know how. I know I
> need to go to Start, then Run but I forget what "File or
> program" i need to type in before I go to messenger. Can
> anyone help me please?