help and support - no load

[Kent Betts]

I have a new machine that works fine except that Help and Support was
loading intermittently. I suspect a corrupt file. The disk is active for
a few seconds and then nothing happens.

I would like to know if there is a way to load the Help and Support file(s)
without having to do a re-install, or if this problem is perhaps a common
problem, or may be registry-related. I will check the KB to see what it
has.

Thanks for any info.....need the help screens for sure.

Kent Betts

[Rick \Nutcase\ Rogers]

Hi Kent,

A common problem, see if this helps:
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Kent Betts" > wrote in message
...
> I have a new machine that works fine except that Help and Support was
> loading intermittently. I suspect a corrupt file. The disk is active for
> a few seconds and then nothing happens.
>
> I would like to know if there is a way to load the Help and Support
file(s)
> without having to do a re-install, or if this problem is perhaps a common
> problem, or may be registry-related. I will check the KB to see what it
> has.
>
> Thanks for any info.....need the help screens for sure.
>
> Kent Betts
>
>
>