missing system32 file

virus scan deleted a system32 file and now everytime
winxp loads up i get an error missing file message how do
i correct this?

[Ron Martell]

> wrote:

>virus scan deleted a system32 file and now everytime
>winxp loads up i get an error missing file message how do
>i correct this?

What was the name of the virus that was found and what is the name of
the file that is missing?

Some viruses create registry entries that load the virus files and
sometimes an antivirus program may not remove all of these entries
when it cleans the virus.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."

[Chris Lanier]

Maybe system32.exe?

You don't want nor need this file, it's a virus
http://securityresponse.symantec.com/avcenter/venc/data/w32.kwbot.f.worm.html

> wrote in message
...
> virus scan deleted a system32 file and now everytime
> winxp loads up i get an error missing file message how do
> i correct this?
>

[Rick \Nutcase\ Rogers]

Hi,

He will need to reinstall the software under the new installation, there is
no workaround for that. He will not be able to load the old profiles on the
new installation.

By the way, the presence of system32.exe in that folder indicates that he
was indected with a virus.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Fishmoss" > wrote in message
...
> My son's computer recently would not boot sying that it could not find the
file c:\windows\system\system32. It said to reinsert the Winxp disk and hit
the 'R' key when asked. (I know this means to restore the OS)
>
> After the restore it added users. While this is not a big deal all the
programs under the original user name are still in the computer and my son
wants to access the programs without reloading all of them.
>
> How do I bring all of his shortcuts, favorites, programs, etc into the new
user name. I tried to use the old user name and have the OS recognize the
programs but that is not working.
>
> Can anyone help me, before I go through this painstaking task of
reinstalling all of the pointers to the software already installed?
>
>
>