unable to download critical download 814033

[prepcom1]

>-----Original Message-----
>message says for me to verify the integrity of file
>update inf. make sure cryptological service is running.
I
>have MS XP home edition. can anyone help me? thanks.
>.

I am having the same problem with citical update 331953.
I also made sure that Cryptographical service was running
and still received the sam error.

[Torgeir Bakken (MVP)]

steve kablesh wrote:

> message says for me to verify the integrity of file
> update inf. make sure cryptological service is running. I
> have MS XP home edition. can anyone help me? thanks.

Hi

For WinXP, renaming or deleting the Catroot2 folder may solve the problem.

Go to http://support.microsoft.com/?scid=kb;en-us;326815

Follow the steps 6 to 8 in the Resolution section of above link (do a reboot
first so the computer is "fresh" before you do the steps).

Then try to install the update again.


The link above is for SP1, but the Catroot2 problem is now also surfacing in
recommended/critical updates and not only for the SP1 upgrade.


If that doesn't help, try this:

Check your "windows update.log" file for specific error code (the log file
is in your windows folder) and take look at this Web page:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter