Q816093 issues

[John]

Hello,


We just noticed an issue with the update Microsoft VM, Q816093, and
SpectorSoft software. We cannot open up explorer, IE, My Computer etc. when
SpectorSoft is running. Can we rollback this update completely? I looked
under control panel and cannot see the Q816093 under add/remove programs. We
need to be able to monitor the work computers. Any suggestions would be most
appreciated. Thanks in advance.

John

[Torgeir Bakken (MVP)]

John wrote:

> We just noticed an issue with the update Microsoft VM, Q816093, and
> SpectorSoft software. We cannot open up explorer, IE, My Computer etc. when
> SpectorSoft is running. Can we rollback this update completely? I looked
> under control panel and cannot see the Q816093 under add/remove programs. We
> need to be able to monitor the work computers. Any suggestions would be most
> appreciated. Thanks in advance.

Hi

http://support.microsoft.com/default.aspx?scid=kb;en-us;816093 states this:

Removal Information
This patch contains system files and protected components and therefore cannot
be removed.


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter