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david
April 14th 03, 05:47 PM
I'm running windows XP professional on a home desktop. I
just changed my online service provider to Charter
Communications. My cable connection is always on. I've been
getting these annoying intruding pop-up windows. These
pop-up windows are advertisements that are appearing while
I'm using programs like Word, Excel, Paperport etc. What
can I do to block or eliminate these pop-ups. I'm running
Norton Anti-Virus software but I don't believe it prevents
these types of intrusions. I never had this problem with my
previous online broadband provider but Charter (my new
online provider) tells me it has nothing to do with them I
just a node on their network.

Your input is greatly appreciated.

Thanks,

David

Jupiter Jones
April 14th 03, 06:01 PM
David;
No need to pay for the fix.
For Messenger Service ads:
You need to install or enable a firewall:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q330904&
Disabling Messenger Service can be a good idea, but it does not solve
the real problem.
The ads are not the real problem, the ads are only a symptom.
The real problem is open ports that allow unwanted traffic into the
computer.
Disabling Messenger does nothing for the open ports.
The firewall controls the traffic.

This will not work if you have AOL.
AOL is not compatible with Windows XP Internet Connection Firewall
(ICF)
If you have AOL, you should contact AOL and/or get a 3rd party
firewall.

Disable Messenger Service:
Start/Control Panel, click Administrative Tools, click Services.
Go down to "Messenger".
Right click "Messenger" and select Properties.
Then under Start-up select DISABLE
Click OK and follow prompts

Run Ad-Aware (free version) or Spybot to check for spyware:
http://www.lavasoft.de/
Or
http://spybot.eon.net.au/


For internet pop-ups, try one of these:
http://www.panicware.com/
http://www.bysoft.se/sureshot/stopthepop/index.html
http://www.popupbuster.com/PopUpBuster/
http://www.kolumbus.fi/eero.muhonen/FS/
http://www.endpopups.com/
http://www.adshield.org/


--
Jupiter Jones
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"david" > wrote in message
...
> I'm running windows XP professional on a home desktop. I
> just changed my online service provider to Charter
> Communications. My cable connection is always on. I've been
> getting these annoying intruding pop-up windows. These
> pop-up windows are advertisements that are appearing while
> I'm using programs like Word, Excel, Paperport etc. What
> can I do to block or eliminate these pop-ups. I'm running
> Norton Anti-Virus software but I don't believe it prevents
> these types of intrusions. I never had this problem with my
> previous online broadband provider but Charter (my new
> online provider) tells me it has nothing to do with them I
> just a node on their network.
>
> Your input is greatly appreciated.
>
> Thanks,
>
> David

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