Unable to get latest security XP updates to install

[JM Henson]

For some undetermined reason(s) my machine will not
accept and install (no errors or error codes given) two
of the latest security patches: #810577 and 811630. Can
someone please help?

v/r,
JM Henson

[Torgeir Bakken (MVP)]

JM Henson wrote:

> For some undetermined reason(s) my machine will not
> accept and install (no errors or error codes given) two
> of the latest security patches: #810577 and 811630. Can
> someone please help?

Hi

For WinXP, renaming or deleting the Catroot2 folder may solve the problem.

Go to http://support.microsoft.com/?scid=kb;en-us;326815

Follow the steps 6 to 8 in the Resolution section of above link (do a reboot
first so the computer is "fresh" before you do the steps).

Then try to install the update again.


The link above is for SP1, but the Catroot2 problem is now also surfacing in
recommended/critical updates and not only for the SP1 upgrade.


If that doesn't help, try this:

Check your windows update.log file for specific error code (the log file is in
your windows folder) and take look at this Web page:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter