Norton Anti Virus doesn't load on Win XP

[Ashwin Karkala]

The norton anti-virus systray icon suggests that it has
not loaded correctly (It has a '!' on it). Has anyone else
encountered this before?

Is there something I need to fix from the OS side for
this?

[Len Segal]

Ashwin,

What version are you running. Older versions do not necessarily support
WinXP. I believe that you need the 2001 version as a minimum, but check this
out on www.symantec.com.

If you do have a newer version (I've successfully used the 2002 and 2003
versions on my machines), try the T/S techniques on the Symantec Website.
Failing that, Remove and Reinstall the application . . . perhaps a file
became corrupted and is causing the problem you are seeing.

--

Regards,
Len Segal, MCP
Microsoft - MVP
--------------
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"Ashwin Karkala" > wrote in message
...
> The norton anti-virus systray icon suggests that it has
> not loaded correctly (It has a '!' on it). Has anyone else
> encountered this before?
>
> Is there something I need to fix from the OS side for
> this?


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.471 / Virus Database: 269 - Release Date: 4/10/2003

[M]

Count your blessings.



"Ashwin Karkala" > wrote in message
...
> The norton anti-virus systray icon suggests that it has
> not loaded correctly (It has a '!' on it). Has anyone else
> encountered this before?
>
> Is there something I need to fix from the OS side for
> this?