invalid product key

[marlin]

short long story: trojan, cleaned, tried to reinstall xp
pro, "product id(key) not valid". called "free" tech
support. generated 2 "new" keys--still get "product id not
valid"

now they want me to call the pay support.

disk is in great shape! it is mine and only used once! by
me!

whats up with this and is there a solution?

[Michael Solomon \(MS-MVP Windows Shell/User\)]

If the CD is legit, it sounds as though you are mistyping the product key,
many letters and numbers appear quite similar in the key, 6 and g, o and 0,
etc. and that is the most common reason besides a CD that is not legit for
this type of issue to appear. Are you sure you are typing the product key
and not some registration number. DON'T TYPE IT HERE, that's simply advice
and nor a request for that information.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"marlin" > wrote in message
...
> short long story: trojan, cleaned, tried to reinstall xp
> pro, "product id(key) not valid". called "free" tech
> support. generated 2 "new" keys--still get "product id not
> valid"
>
> now they want me to call the pay support.
>
> disk is in great shape! it is mine and only used once! by
> me!
>
> whats up with this and is there a solution?

[marlin]

>-----Original Message-----
>If the CD is legit, it sounds as though you are mistyping
the product key,
>many letters and numbers appear quite similar in the key,
6 and g, o and 0,
>etc. and that is the most common reason besides a CD that
is not legit for
>this type of issue to appear. Are you sure you are
typing the product key
>and not some registration number. DON'T TYPE IT HERE,
that's simply advice
>and nor a request for that information.
>
>--i wish it were this simple....verified all product keys
and re-entered multiple times...thanks anyway
>Michael Solomon MS-MVP
>Windows Shell/User
>Backup is a PC User's Best Friend
>DTS-L.Org: http://www.dts-l.org/
>
>"marlin" > wrote in
message
...
>> short long story: trojan, cleaned, tried to reinstall
xp
>> pro, "product id(key) not valid". called "free" tech
>> support. generated 2 "new" keys--still get "product id
not
>> valid"
>>
>> now they want me to call the pay support.
>>
>> disk is in great shape! it is mine and only used once!
by
>> me!
>>
>> whats up with this and is there a solution?
>
>
>.
>

[purplehaz]

If MS tech gave you 2 new product keys and they did not work, then I would
think you have bad media(cd).

"marlin" > wrote in message
...
>
> >-----Original Message-----
> >If the CD is legit, it sounds as though you are mistyping
> the product key,
> >many letters and numbers appear quite similar in the key,
> 6 and g, o and 0,
> >etc. and that is the most common reason besides a CD that
> is not legit for
> >this type of issue to appear. Are you sure you are
> typing the product key
> >and not some registration number. DON'T TYPE IT HERE,
> that's simply advice
> >and nor a request for that information.
> >
> >--i wish it were this simple....verified all product keys
> and re-entered multiple times...thanks anyway
> >Michael Solomon MS-MVP
> >Windows Shell/User
> >Backup is a PC User's Best Friend
> >DTS-L.Org: http://www.dts-l.org/
> >
> >"marlin" > wrote in
> message
> ...
> >> short long story: trojan, cleaned, tried to reinstall
> xp
> >> pro, "product id(key) not valid". called "free" tech
> >> support. generated 2 "new" keys--still get "product id
> not
> >> valid"
> >>
> >> now they want me to call the pay support.
> >>
> >> disk is in great shape! it is mine and only used once!
> by
> >> me!
> >>
> >> whats up with this and is there a solution?
> >
> >
> >.
> >