View Full Version : XP Slowdown - 811493
Bob Berryman
April 17th 03, 07:04 PM
Running P4 Intel 854E
I Noticed XP getting very slow so I began to
systematically uninstall recent patches. Problem is with
811493.Uninstalling fixes it. Recreate problem by
reinstalling 811493
Thought this might be useful to others
...........Bob
John Tiedt
April 18th 03, 01:13 AM
Yup, same problem yesterday. Uninstalled and all is back to speed.
John Tiedt
jr
April 18th 03, 03:12 AM
Just about to post the same findings, interesting as I uninstalled
it showed three programs I installed today and said they may not work
correctly
They seem to be ok
Guess i'll wait a bit before these daily downloads.
Microsoft needs to validate their own files...
Bob Berryman wrote:
>
> Running P4 Intel 854E
>
> I Noticed XP getting very slow so I began to
> systematically uninstall recent patches. Problem is with
> 811493.Uninstalling fixes it. Recreate problem by
> reinstalling 811493
>
> Thought this might be useful to others
>
> ..........Bob
Peter
April 18th 03, 10:20 PM
Same problem here...uninstalled the patch and everything back up to
speed. Microsoft has to patch their patches now? Go figure!
jr > wrote in message >...
> Just about to post the same findings, interesting as I uninstalled
> it showed three programs I installed today and said they may not work
> correctly
> They seem to be ok
>
> Guess i'll wait a bit before these daily downloads.
>
> Microsoft needs to validate their own files...
>
> Bob Berryman wrote:
> >
> > Running P4 Intel 854E
> >
> > I Noticed XP getting very slow so I began to
> > systematically uninstall recent patches. Problem is with
> > 811493.Uninstalling fixes it. Recreate problem by
> > reinstalling 811493
> >
> > Thought this might be useful to others
> >
> > ..........Bob
Nathan Mercer
April 19th 03, 05:08 AM
Try disabling your Anti Virus software - or get an update from your AV vendor
Thomas J.
April 19th 03, 07:48 AM
How do you uninstall a patch?
"Bob Berryman" <zn.ten.laretal@bbob> wrote in message >...
> Running P4 Intel 854E
>
> I Noticed XP getting very slow so I began to
> systematically uninstall recent patches. Problem is with
> 811493.Uninstalling fixes it. Recreate problem by
> reinstalling 811493
>
> Thought this might be useful to others
>
> ..........Bob
Jupiter Jones
April 19th 03, 08:43 AM
Thomas;
Go to Add/Remove Programs in the Control Panel.
Near the bottom, look for 811493.
--
Jupiter Jones
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.
"Thomas J." > wrote in message
om...
> How do you uninstall a patch?
>
>
>
> "Bob Berryman" <zn.ten.laretal@bbob> wrote in message
>...
> > Running P4 Intel 854E
> >
> > I Noticed XP getting very slow so I began to
> > systematically uninstall recent patches. Problem is with
> > 811493.Uninstalling fixes it. Recreate problem by
> > reinstalling 811493
> >
> > Thought this might be useful to others
> >
> > ..........Bob
paul
April 19th 03, 01:24 PM
Thanks for the tips on the 811493 since I uninstalled it my system is flying
along again :)
Cyrollan Ambassador
April 19th 03, 02:01 PM
In addition to the severe slowdown, did anyone else have his or her
DVD playback disabled? Trying to play a DVD would freeze my computer
for 10 seconds, then fine for 5, then frozen for 10, etc. I use WinDVD
4, but the erratic behavior started shortly after I inserted the disc.
WinDVD wouldn't start, along with Windows Media, PowerDVD, etc. When I
thought Microsoft couldn't get any more pathetic...
Devlin
April 19th 03, 03:07 PM
Thanks to you all for finding this out before I even had a chance to
install it
whats with microsoft I mean damm are they this bad now, don't they
ever test anything on a real world computer, not some microsoft
supermachine with nothing running thus leaving every piece of ram and
cpu open for use,
they should really start paying more attention.
Also I would like to add this ?
I have an Nvida Geforce 2 GTS 64mb Card
ever since I updated the Driver When XP Boots
the Boot Screen Progress bar ( the green moving thingy)
Frezzes for like 15-20 secs. Wonder why that is???
NT Canuck
April 19th 03, 04:16 PM
"Devlin" > wrote in message om...
> Also I would like to add this ?
>
> I have an Nvida Geforce 2 GTS 64mb Card
> ever since I updated the Driver When XP Boots
> the Boot Screen Progress bar ( the green moving thingy)
> Frezzes for like 15-20 secs. Wonder why that is???
This really should have been a new/seperate post/thread,
but since I'm here already... ;-)
The boot vis tool for WinXP is to help sort and optimize the
OS and vendor drivers during the boot up process...quicker boots.
A useful feature of the tool...is that is logs a "time line" of how
long each device/driver takes to load during the system boot up.
So run it in logging mode and reboot...then open and have a
look to see what/where the delay occurs.
http://www.microsoft.com/hwdev/platform/performance/fastboot/BootVis.asp
If you have a further problem, then please start a new thread.
Then we all can benefit/find the question and solutions.
Some posting guidelines...(just an fyi)
http://www.dts-l.org/goodpost.htm
Thank you!
'Seek and ye shall find'
NT Canuck
http://ntcanuck.com
carlos garcia
April 19th 03, 05:04 PM
i uninstalled 811493 and then couldnt restart my computer as it
wouldnt load win xp. it wouldnt even load in safe mode. i did a
complete install and then had to use norton ghost to backup from a
saved image.
anyone else have this problem. im running windows xp pro with service
pack 2 thanks
gv
April 19th 03, 07:49 PM
same problem with me too ...
-> i disabled antivirus & firewall, i downloaded the patch to my pc
and run it from it, had no affect
-> i disabled antivirus & firewall, and i downloadd the patch from
windows update, had no affect too
in what computers did they try this nasty patch ???
AssKoala
April 19th 03, 08:26 PM
I installed the patch to a huge slowdown myself. I posted originally
on 2cpu.com and apparently I wasn't the only one with the problem.
After installing the patch, I couldn't boot into Windows.
System is a dual MP2100+ w/ 1.5GB RAM and a GF4 ti4600.
(Devlin) wrote in message >...
> Thanks to you all for finding this out before I even had a chance to
> install it
> whats with microsoft I mean damm are they this bad now, don't they
> ever test anything on a real world computer, not some microsoft
> supermachine with nothing running thus leaving every piece of ram and
> cpu open for use,
> they should really start paying more attention.
>
> Also I would like to add this ?
>
> I have an Nvida Geforce 2 GTS 64mb Card
> ever since I updated the Driver When XP Boots
> the Boot Screen Progress bar ( the green moving thingy)
> Frezzes for like 15-20 secs. Wonder why that is???
chris
April 20th 03, 05:59 AM
(Devlin) wrote in message >...
> Thanks to you all for finding this out before I even had a chance to
> install it
> whats with microsoft I mean damm are they this bad now, don't they
> ever test anything on a real world computer, not some microsoft
> supermachine with nothing running thus leaving every piece of ram and
> cpu open for use,
> they should really start paying more attention.
>
> Also I would like to add this ?
>
> I have an Nvida Geforce 2 GTS 64mb Card
> ever since I updated the Driver When XP Boots
> the Boot Screen Progress bar ( the green moving thingy)
> Frezzes for like 15-20 secs. Wonder why that is???
microsoft went on holiday after releasing this round of unnecesasary
patches/fixes. chris
bazza1603
April 20th 03, 03:20 PM
Hi,
I have had the same problem on a rig less than a week old. Running a
2.66Pet 4 and it kept locking for upto 10 seconds when doing anything
with saving, DVD or CD.
What a pain in the arse
Thanks for info you lot...
help me loads
Regards
Barry
(Cyrollan Ambassador) wrote in message >...
> In addition to the severe slowdown, did anyone else have his or her
> DVD playback disabled? Trying to play a DVD would freeze my computer
> for 10 seconds, then fine for 5, then frozen for 10, etc. I use WinDVD
> 4, but the erratic behavior started shortly after I inserted the disc.
> WinDVD wouldn't start, along with Windows Media, PowerDVD, etc. When I
> thought Microsoft couldn't get any more pathetic...
Jim Stone
April 20th 03, 08:32 PM
Thanks a lot to these posts and The Inquirer. I started noticing
slowdowns yesterday. The last one was waiting for the control panel to
open so I could delete the 811493 patch. I had no problems deleting
it and rebooting. Everything seems back to normal.
TheTrog
December 5th 03, 07:29 PM
"Bob Berryman" <zn.ten.laretal@bbob> wrote in message >...
> Running P4 Intel 854E
>
> I Noticed XP getting very slow so I began to
> systematically uninstall recent patches. Problem is with
> 811493.Uninstalling fixes it. Recreate problem by
> reinstalling 811493
>
> Thought this might be useful to others
>
> ..........Bob
Thanks all so that was the prob.................all is fine now
TheTrog
December 5th 03, 07:29 PM
I just unistalled the 811493 update and had no problem except that it
told me one of my mods for Ghost Recon wouldnt work so I just
unistalled that mod too and so far so good my PC is working up to
snuff again yaaaaaaaa
(carlos garcia) wrote in message >...
> i uninstalled 811493 and then couldnt restart my computer as it
> wouldnt load win xp. it wouldnt even load in safe mode. i did a
> complete install and then had to use norton ghost to backup from a
> saved image.
> anyone else have this problem. im running windows xp pro with service
> pack 2 thanks
ghoffman
December 5th 03, 07:34 PM
Is there a windows 2000 eqquivalent of this problem?
Greg Hassan
December 5th 03, 07:35 PM
> Thanks all so that was the prob.................all is fine now
I wasnt having a problem with the slowdown, but I uninstalled
it anyways. I think I might reinstall it after hearing that
one guy had to reinstall his whole system because it wouldnt
reboot.
-Greg
http://www.supercgis.com/
RayMich76
December 5th 03, 07:35 PM
Wow!! I ran into all of these problems last night!
I installed this 811493 patch Saturday night and when the system asked
to restart the PC, I let it shutdown, but since it was late, I did not
restart it.
Last night, my son was trying to use my computer and it would NOT
start up. Only the BIOS splash screen would come up.
This morning I tried to start the computer and ran into the same
problem. The PC would not respond to anything; "Ctrl-Alt-Del" would
not work and the power button in the front would nor work either.
Finally I pulled the plug and shut it down.
When I restarted the PC, it took over 10 minutes to boot up. During
this time, I noticed that the light in my CD-RW drive stayed on. The
computer acted as if the hard drive was inop. When the PC finally
booted, I got an error message saying that the CD ROM drive was not
accessible. The CD-RW drive light was still on and I could not open
the CD-RW Drive. The drive would not even show up in Windows Explorer.
I then did a normal shut down and turned everything off. Upon
restarting the PC, everything seemed to work again but everything has
slowed down to a crawl!
I am definitely going to uninstall this patch!
Thanks for the information.
Ray
(Cyrollan Ambassador) wrote in message >...
> In addition to the severe slowdown, did anyone else have his or her
> DVD playback disabled? Trying to play a DVD would freeze my computer
> for 10 seconds, then fine for 5, then frozen for 10, etc. I use WinDVD
> 4, but the erratic behavior started shortly after I inserted the disc.
> WinDVD wouldn't start, along with Windows Media, PowerDVD, etc. When I
> thought Microsoft couldn't get any more pathetic...
RC
December 5th 03, 07:35 PM
What other patch? will just uninstalling the 811493 get it. I only see
one other in add/remove. Do I need to get rid of that too?
Ruben
"Bob Berryman" <zn.ten.laretal@bbob> wrote in message >...
> Running P4 Intel 854E
>
> I Noticed XP getting very slow so I began to
> systematically uninstall recent patches. Problem is with
> 811493.Uninstalling fixes it. Recreate problem by
> reinstalling 811493
>
> Thought this might be useful to others
>
> ..........Bob
Louis G.L. Hofman
December 5th 03, 07:36 PM
Just a note to let all of you know that there some guys out there who
are fortunate enough to do fine. I run a PII - 350 MHz, 256MB, NVidia
TNT2 graphics with XP Pro and have absolutely no problem whatsoever! I
burned last Sunday a CD using Easy CD Creator 5 Platinum without a
hitch.
Cheers,
Louis
Lucky
December 5th 03, 07:36 PM
I have this patch installed but I don't have the slowdown problem.
I'm runnimg XP Pro (original)... could it be a problem only with XP SP1 or 2 ?
Ivan
December 5th 03, 07:36 PM
Does this bug affect XP Home and XP Pro or just XP home?
I have auto update and PRO, do not have this patch....
Ovan
(bazza1603) wrote in message >...
> Hi,
>
> I have had the same problem on a rig less than a week old. Running a
> 2.66Pet 4 and it kept locking for upto 10 seconds when doing anything
> with saving, DVD or CD.
>
> What a pain in the arse
>
> Thanks for info you lot...
>
> help me loads
>
> Regards
>
> Barry
>
>
>
> (Cyrollan Ambassador) wrote in message >...
> > In addition to the severe slowdown, did anyone else have his or her
> > DVD playback disabled? Trying to play a DVD would freeze my computer
> > for 10 seconds, then fine for 5, then frozen for 10, etc. I use WinDVD
> > 4, but the erratic behavior started shortly after I inserted the disc.
> > WinDVD wouldn't start, along with Windows Media, PowerDVD, etc. When I
> > thought Microsoft couldn't get any more pathetic...
Torgeir Bakken (MVP)
December 5th 03, 07:36 PM
Ivan wrote:
> Does this bug affect XP Home and XP Pro or just XP home?
> I have auto update and PRO, do not have this patch....
Hi
Both...
--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter
Paul Smith
December 5th 03, 07:37 PM
(Lucky) wrote in message >...
> I have this patch installed but I don't have the slowdown problem.
>
> I'm runnimg XP Pro (original)... could it be a problem only with XP SP1 or 2 ?
Same here - no issues noticed yet.
XP Pro SP1
Bob R
December 5th 03, 07:38 PM
I uninstalled the patch last night. It was like running in water, now
I'm back in the open air.
I hope Microsoft is up front about this, I'll stay away from the
update site untill I'm convinced otherwise.
btw: first time here, nice group.
Bob
Peaceman
December 5th 03, 07:39 PM
"Bob Berryman" <zn.ten.laretal@bbob> wrote in message >...
> Running P4 Intel 854E
>
> I Noticed XP getting very slow so I began to
> systematically uninstall recent patches. Problem is with
> 811493.Uninstalling fixes it. Recreate problem by
> reinstalling 811493
>
> Thought this might be useful to others
>
> ..........Bob
You are a lifesaver. It worked for me. I was having this problem from last night.
Thanks
Don
December 5th 03, 07:39 PM
(Bob R) wrote in message >...
> I uninstalled the patch last night. It was like running in water, now
> I'm back in the open air.
>
> I hope Microsoft is up front about this, I'll stay away from the
> update site untill I'm convinced otherwise.
>
> btw: first time here, nice group.
>
> Bob
I'm running a cheap ECS K7S5A motherboard with an Athlon XP 2000+, 1GB
RAM, and Gainward nVidia GeForce3 Ti200 128MB - and, I haven't seen
any slowdown using WinXP Home SP1. After one poster stated he had to
do a complete re-install after the removal of the patch, I will leave
everything alone! I'll just wait for MS to post the updated patch.
BTW . . . I'm using Grisoft AVG anti-virus software and no slow-down
so far. I guess we all shouldn't be so prudent and timely on keeping
up with the MS updates!
Don
Jedi Master Darklord
December 5th 03, 07:39 PM
Same here with the slow down, at I first ,I thought, I had a virus- updated
My Anti-virus program did a scan every way My program could do, never found
anything .Had no problems with Power DVD working right. And o yeah I just
build this Comp p4 2.53Gb`s ,120Gb HD, 512DDRam, GeFore4800- And when
thing`s are going right ,from one click next to click or app running I could
never see where it taking any time to do anything-but the slow down was
more 10 to 15 sec for right click anything, longer to open some programs , and
when they running had no problems at all. Funny that bit about the old
486DX66, I have one ,too -got it running Windows98plus-it no power
machine- but only take`s 2 mins to boot and only 20-40 sec to do anything
but only app at time. Nice to know that Microsoft is the one to blame for this
problem-I hope they fix it soon-But I`am not going take there second fix
until I know it safe to install. Sig:All Hail Emperor Bill Gates...
(Bob R) wrote in message >...
> I uninstalled the patch last night. It was like running in water, now
> I'm back in the open air.
>
> I hope Microsoft is up front about this, I'll stay away from the
> update site untill I'm convinced otherwise.
>
> btw: first time here, nice group.
>
> Bob
Dave Sampson
December 5th 03, 07:39 PM
"Bob Berryman" <zn.ten.laretal@bbob> wrote in message >...
> Running P4 Intel 854E
>
> I Noticed XP getting very slow so I began to
> systematically uninstall recent patches. Problem is with
> 811493.Uninstalling fixes it. Recreate problem by
> reinstalling 811493
>
> Thought this might be useful to others
>
> ..........Bob
What are the specific symptoms people are having as a result of this
patch? The problem I've been having is that the computer will
actually stall for a moment, almost like the program is frozen, and
then within a minute or 2, it will unlock and things will be fine for
a while again. Is this what's happening to everyone else? I'd
appreciate your input.
Thanks.
Susan Carr
December 5th 03, 07:40 PM
Yes, I had the same problem. I actually thought my hard drive was
failing, it was so slow... I began moving programs and documents to
my slave drive, but even that took forever or locked up the system
entirely and had to be shut down. I even got the blue screen of death
once.. Then I read "The Langa List" and found out what the real
culprit was. As soon as I deleted the new critical update from
MicroSoft,811493, the system was running like it always had, fast!
Thought you might like to know there is another out there with this
problem.
Susan
"Bob Berryman" <zn.ten.laretal@bbob> wrote in message >...
> Running P4 Intel 854E
>
> I Noticed XP getting very slow so I began to
> systematically uninstall recent patches. Problem is with
> 811493.Uninstalling fixes it. Recreate problem by
> reinstalling 811493
>
> Thought this might be useful to others
>
> ..........Bob
Jack
December 5th 03, 07:42 PM
"Bob Berryman" <zn.ten.laretal@bbob> wrote in message >...
> Running P4 Intel 854E
>
> I Noticed XP getting very slow so I began to
> systematically uninstall recent patches. Problem is with
> 811493.Uninstalling fixes it. Recreate problem by
> reinstalling 811493
>
> Thought this might be useful to others
>
> ..........Bob
2 Questions, how do you uninstall a patch? and does anyone know if
the updated patch issued on 4-25-03 corrects the problem?
Jack
Jupiter Jones
December 5th 03, 07:43 PM
Jack;
Go to Add/Remove Programs in Control Panel.
Near the bottom of the list are the updates.
Some do not have an uninstall feature, 811493 does have an uninstall
feature.
If you are referring to 811493, there is not a different version.
Microsoft moved it from Critical to Recommended.
The web page was updated 25 April to reflect this, the patch is the
same.
--
Jupiter Jones
Check the following link for some great problem solving newsgroups.
http://support.microsoft.com/newsgroups/default.aspx
Please respond to newsgroup only. Everyone can benefit from the
message.
"Jack" > wrote in message
om...
> 2 Questions, how do you uninstall a patch? and does anyone know if
> the updated patch issued on 4-25-03 corrects the problem?
>
> Jack
Dale
December 5th 03, 07:43 PM
If a person will disable their anti virus software "auto protect" it
wil operate normally. This is NOT acceptable for me though.
Dale
Jupiter Jones
December 5th 03, 07:43 PM
Dale;
That is why most suggest uninstalling the patch if it causes issues on
your computer.
--
Jupiter Jones
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.
"Dale" > wrote in message
om...
> If a person will disable their anti virus software "auto protect" it
> wil operate normally. This is NOT acceptable for me though.
>
>
> Dale
Steve K
December 5th 03, 07:44 PM
I have hit this problem as well with mixed results on multiple
machines. One machine uninstalling it (P4 Compaq Evo 510) and
reinstalling it worked, Clone machine PIII - 866 left it in place, the
system seems to continue to degrade slowly, a third machine, Compaq
Deskpro EN, would not boot after applying. Had to resort to a
checkpoint prior to the patch and restore to fix the XP machine. So
glad that feature works!! Did not attempt to reapply the patch on that
machine, felt it was too risky.
"Bob Berryman" <zn.ten.laretal@bbob> wrote in message >...
> Running P4 Intel 854E
>
> I Noticed XP getting very slow so I began to
> systematically uninstall recent patches. Problem is with
> 811493.Uninstalling fixes it. Recreate problem by
> reinstalling 811493
>
> Thought this might be useful to others
>
> ..........Bob
Craig K
December 5th 03, 07:48 PM
On my machine the 811493 patch in the Add/Remove programs list does
not have a Remove button, so it doesn't look like it can be
uninstalled. Anyone else see this?
CK
"Jupiter Jones" > wrote in message >...
> Jack;
> Go to Add/Remove Programs in Control Panel.
> Near the bottom of the list are the updates.
> Some do not have an uninstall feature, 811493 does have an uninstall
> feature.
>
> If you are referring to 811493, there is not a different version.
> Microsoft moved it from Critical to Recommended.
> The web page was updated 25 April to reflect this, the patch is the
> same.
>
> --
> Jupiter Jones
> Check the following link for some great problem solving newsgroups.
> http://support.microsoft.com/newsgroups/default.aspx
> Please respond to newsgroup only. Everyone can benefit from the
> message.
>
>
> "Jack" > wrote in message
> om...
> > 2 Questions, how do you uninstall a patch? and does anyone know if
> > the updated patch issued on 4-25-03 corrects the problem?
> >
> > Jack
Jupiter Jones
December 5th 03, 07:48 PM
Craig;
Reboot and see if the button appears.
Click in the bottom right corner where the button would be.
--
Jupiter Jones
Check the following link for some great problem solving newsgroups.
http://support.microsoft.com/newsgroups/default.aspx
Please respond to newsgroup only. Everyone can benefit from the
message.
"Craig K" > wrote in message
m...
> On my machine the 811493 patch in the Add/Remove programs list does
> not have a Remove button, so it doesn't look like it can be
> uninstalled. Anyone else see this?
> CK
>
>
> "Jupiter Jones" > wrote in message
>...
> > Jack;
> > Go to Add/Remove Programs in Control Panel.
> > Near the bottom of the list are the updates.
> > Some do not have an uninstall feature, 811493 does have an
uninstall
> > feature.
> >
> > If you are referring to 811493, there is not a different version.
> > Microsoft moved it from Critical to Recommended.
> > The web page was updated 25 April to reflect this, the patch is
the
> > same.
> >
> > --
> > Jupiter Jones
> > Check the following link for some great problem solving
newsgroups.
> > http://support.microsoft.com/newsgroups/default.aspx
> > Please respond to newsgroup only. Everyone can benefit from the
> > message.
> >
> >
> > "Jack" > wrote in message
> > om...
> > > 2 Questions, how do you uninstall a patch? and does anyone
know if
> > > the updated patch issued on 4-25-03 corrects the problem?
> > >
> > > Jack
soulman
December 5th 03, 07:48 PM
We also encountered an issue with 811493, in that it caused a failure
when we attempted to RIPRep an image to our server. We had to make
sure that 811493 was not installed when doing the Recommended and
Critical updates from Microsoft. After the image was created, whenever
we RIS'ed a system using that image, we could then install the update.
We haven't noticed any slowdowns, but will watch closer now that we
are aware of this issue in other areas.
Thanks...... Larry
Craig K
December 5th 03, 07:49 PM
I rebooted and I tried clicking on the bottom right corner... no go.
I don't have the option to uninstall or remove. Am I the only one
seeing this? How can that be?
Craig
"Jupiter Jones" > wrote in message >...
> Craig;
> Reboot and see if the button appears.
> Click in the bottom right corner where the button would be.
>
> --
> Jupiter Jones
> Check the following link for some great problem solving newsgroups.
> http://support.microsoft.com/newsgroups/default.aspx
> Please respond to newsgroup only. Everyone can benefit from the
> message.
>
>
> "Craig K" > wrote in message
> m...
> > On my machine the 811493 patch in the Add/Remove programs list does
> > not have a Remove button, so it doesn't look like it can be
> > uninstalled. Anyone else see this?
> > CK
> >
> >
> > "Jupiter Jones" > wrote in message
> >...
> > > Jack;
> > > Go to Add/Remove Programs in Control Panel.
> > > Near the bottom of the list are the updates.
> > > Some do not have an uninstall feature, 811493 does have an
> uninstall
> > > feature.
> > >
> > > If you are referring to 811493, there is not a different version.
> > > Microsoft moved it from Critical to Recommended.
> > > The web page was updated 25 April to reflect this, the patch is
> the
> > > same.
> > >
> > > --
> > > Jupiter Jones
> > > Check the following link for some great problem solving
> newsgroups.
> > > http://support.microsoft.com/newsgroups/default.aspx
> > > Please respond to newsgroup only. Everyone can benefit from the
> > > message.
> > >
> > >
> > > "Jack" > wrote in message
> > > om...
> > > > 2 Questions, how do you uninstall a patch? and does anyone
> know if
> > > > the updated patch issued on 4-25-03 corrects the problem?
> > > >
> > > > Jack
Jupiter Jones
December 5th 03, 07:49 PM
Craig;
I have not seen that before.
Did you ever delete unnecessary files (in the C:\Windows directory)
normally hidden files.
Is that file still there?
You may have to install it again from the Windows Catalog so you can
uninstall it.
--
Jupiter Jones
Check the following link for some great problem solving newsgroups.
http://support.microsoft.com/newsgroups/default.aspx
Please respond to newsgroup only. Everyone can benefit from the
message.
"Craig K" > wrote in message
m...
> I rebooted and I tried clicking on the bottom right corner... no go.
> I don't have the option to uninstall or remove. Am I the only one
> seeing this? How can that be?
> Craig
>
> "Jupiter Jones" > wrote in message
>...
> > Craig;
> > Reboot and see if the button appears.
> > Click in the bottom right corner where the button would be.
> >
> > --
> > Jupiter Jones
> > Check the following link for some great problem solving
newsgroups.
> > http://support.microsoft.com/newsgroups/default.aspx
> > Please respond to newsgroup only. Everyone can benefit from the
> > message.
> >
> >
> > "Craig K" > wrote in message
> > m...
> > > On my machine the 811493 patch in the Add/Remove programs list
does
> > > not have a Remove button, so it doesn't look like it can be
> > > uninstalled. Anyone else see this?
> > > CK
> > >
> > >
> > > "Jupiter Jones" > wrote in message
> > >...
> > > > Jack;
> > > > Go to Add/Remove Programs in Control Panel.
> > > > Near the bottom of the list are the updates.
> > > > Some do not have an uninstall feature, 811493 does have an
> > uninstall
> > > > feature.
> > > >
> > > > If you are referring to 811493, there is not a different
version.
> > > > Microsoft moved it from Critical to Recommended.
> > > > The web page was updated 25 April to reflect this, the patch
is
> > the
> > > > same.
> > > >
> > > > --
> > > > Jupiter Jones
> > > > Check the following link for some great problem solving
> > newsgroups.
> > > > http://support.microsoft.com/newsgroups/default.aspx
> > > > Please respond to newsgroup only. Everyone can benefit from
the
> > > > message.
> > > >
> > > >
> > > > "Jack" > wrote in message
> > > > om...
> > > > > 2 Questions, how do you uninstall a patch? and does anyone
> > know if
> > > > > the updated patch issued on 4-25-03 corrects the problem?
> > > > >
> > > > > Jack
RelaxedRatty
December 5th 03, 08:12 PM
I too installed the wretched Q811493 'Update'
Immediately the system slowed to a crawl.
Did the internet search, found the problem was with Q811493 'Update'
Uninstalled. System is better, but not as it was.
NEW BAD THINGS:
Now when i use the mouse:
Whether I left or right click the mouse on anything, nothing
happens untill I move the trackball a little.
My guess is that this Q811493 'Update' has changed the messaging
routine somehow, so that the mouse click event isn't calling to
update, UNTIL the cursor position is changed,(sending its own update
message).
Any helpfull ideas out there?
Respectfully inquiring
RelaxedRatty
matix
December 14th 03, 02:12 AM
I too can not see the Remove box on the infamous 811493, and my XP Pro
is dog slow. Does anyone know any way of removing this, other than
the existing button?
(Craig K) wrote in message >...
> I rebooted and I tried clicking on the bottom right corner... no go.
> I don't have the option to uninstall or remove. Am I the only one
> seeing this? How can that be?
> Craig
>
> "Jupiter Jones" > wrote in message >...
> > Craig;
> > Reboot and see if the button appears.
> > Click in the bottom right corner where the button would be.
> >
> > --
> > Jupiter Jones
> > Check the following link for some great problem solving newsgroups.
> > http://support.microsoft.com/newsgroups/default.aspx
> > Please respond to newsgroup only. Everyone can benefit from the
> > message.
> >
> >
> > "Craig K" > wrote in message
> > m...
> > > On my machine the 811493 patch in the Add/Remove programs list does
> > > not have a Remove button, so it doesn't look like it can be
> > > uninstalled. Anyone else see this?
> > > CK
> > >
> > >
> > > "Jupiter Jones" > wrote in message
> >...
> > > > Jack;
> > > > Go to Add/Remove Programs in Control Panel.
> > > > Near the bottom of the list are the updates.
> > > > Some do not have an uninstall feature, 811493 does have an
> uninstall
> > > > feature.
> > > >
> > > > If you are referring to 811493, there is not a different version.
> > > > Microsoft moved it from Critical to Recommended.
> > > > The web page was updated 25 April to reflect this, the patch is
> the
> > > > same.
> > > >
> > > > --
> > > > Jupiter Jones
> > > > Check the following link for some great problem solving
> newsgroups.
> > > > http://support.microsoft.com/newsgroups/default.aspx
> > > > Please respond to newsgroup only. Everyone can benefit from the
> > > > message.
> > > >
> > > >
> > > > "Jack" > wrote in message
> > > > om...
> > > > > 2 Questions, how do you uninstall a patch? and does anyone
> know if
> > > > > the updated patch issued on 4-25-03 corrects the problem?
> > > > >
> > > > > Jack
Tim...
December 14th 03, 02:26 AM
In ,
Jupiter Jones > wrote :
> That is why most suggest uninstalling the patch if it causes issues on
> your computer.
Oh yeah ... it caused an issue alright.
Uninstalled it, and now i can't get to the Windows Update site.
All i get is some message that in order to use update, i need to be running
a Windows OS !!
I am, a broken XP one by all accounts!!!
F*#~ing Microsoft !!
Jupiter Jones [MVP]
December 14th 03, 02:26 AM
Tim;
I will assume you would like a solution and I will not ignore this
post as I usually do with language such as yours (implied).
Follow this link:
http://v4.windowsupdate.microsoft.com/troubleshoot/
Look for "When attempting to access the Windows Update Web site you
receive the following message: Thank You -- you must be running..."
Otherwise:
Post back with the information from step 9 if all else fails.
1. Check Date/Time
2. Disable firewall
3. (Windows XP):
http://support.microsoft.com/?scid=kb;en-us;326815
Don't forget steps 6-9 catroot2 file.
Do this whether SP1 is the issue or not.
4. (Windows XP)
Go to Control Panel.
Click Windows Update on the left panel
5. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History
6. If you use AOL, minimize AOL and open Internet Explorer and try
Windows Update
7. Set a language in Internet Explorer:
To check the language setting in Internet Explorer:
(1.) Click "Tools" and then select "Internet Options".
(2.) Click "Languages".
(3.) Make sure at least one language is listed in the "Language
Options" dialog box.
8. Disable the options "Automatically detect settings" and "Use
automatic configuration script."
To do this:
(1.) Open Internet Explorer.
(2.) Click "Tools," and then click "Internet Options."
(3.) Click "Connections," and then click "LAN Settings."
(4.) Make sure the check boxes for "Automatically detect settings" and
"Use automatic configuration script" are not selected.
9. Upgrade to Internet Explorer Service Pack 1 if not already
installed:
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp
10. Check the Windows Update Log in the "C:\Windows\Windows
Update.log" for the exact error message.
See if something here fits
http://v4.windowsupdate.microsoft.com/troubleshoot/
--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.
"Tim..." > wrote in message
...
> In ,
> Jupiter Jones > wrote :
>
> > That is why most suggest uninstalling the patch if it causes
issues on
> > your computer.
>
>
> Oh yeah ... it caused an issue alright.
>
> Uninstalled it, and now i can't get to the Windows Update site.
> All i get is some message that in order to use update, i need to be
running
> a Windows OS !!
> I am, a broken XP one by all accounts!!!
>
> F*#~ing Microsoft !!
>
>
Tim...
December 14th 03, 02:26 AM
In ,
Jupiter Jones [MVP] > wrote :
> I will assume you would like a solution and I will not ignore this
> post as I usually do with language such as yours (implied).
I buy a product that costs me well over £100 (uk pounds sterling) which then
goes wrong through no fault of my own, and you get upset when i use an
implied expletive ????
Thanks for the solution ....
[closes jaw, and lowers eyebrows]
thejeep
December 14th 03, 02:27 AM
I am running XP Home SP1 on my 1.7G Sony Vaio desktop. I've been
using MS's Auto Updates regularly including the installation of
811493, which brought my computer to a crawl.
I uninstalled the patch with the usual warnings of prog's which may
not work.
My computer is back up to speed with all the mentioned prog's working,
BUT...
There were several other newly created problems with the MS CD Wizard
copying newly 0'd length files to CD. The program just hung.
I discovered the thing about the 0'd length files when I used Sony's
version of their CD/Dvd creator which was polite enought to tell me
why not all of my files were going to be copied and gave me the option
of choosing what I'd like to do.
There were several other minor bugaboos which I've worked around, but
in response to Lucky's possible version problem, I have noticed that
up until 811493 my updated Windows version had been changing through
SP2.xxxxx and after uninstalling it reverted back to SP1.xxxxx.???
I too am puzzled and dissappointed with MS and am one of the newly
created "Slow to Update Windows" people.
I've also heard that temporarily disableing Norton anti-virus, and
then reinstalling the 811493 patch then re-installing NAV has worked
for many, but I'm afraid to quickly jump back in again until I've
heard more...
(Lucky) wrote in message >...
> I have this patch installed but I don't have the slowdown problem.
>
> I'm runnimg XP Pro (original)... could it be a problem only with XP SP1 or 2 ?
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