XP OEM

[Darryl Conlan]

I am trying to re-install windows XP and clear everything=20
off my PC as I have had a few randon lock-ups, various=20
probs, etc., and just want a clean sheet, however the=20
company I bought my PC from, with XP pre-installed, want=20
to charge my =A360 sterling for a disk to do this. I=20
believe that XP is held on a hidden partition of the hard=20
drive, however this disk is needed to access it. The=20
company is Time Computers in the UK, and it is their=20
System Reload CD they want to sell me. Is there a way=20
around this. Surely I paid for Windows XP once, and=20
should be able to re-install it whenever I want?

[Yves Leclerc]

I believe that in the Microsoft OEM aggreement, the manufacturer must
provifr you with a method of re-loading pre-installed OSes. If you think
that XP is on your system, they should provide you access.

However, I think that Time is charging you for the CD only.

Y.

"Darryl Conlan" > wrote in message
...
I am trying to re-install windows XP and clear everything
off my PC as I have had a few randon lock-ups, various
probs, etc., and just want a clean sheet, however the
company I bought my PC from, with XP pre-installed, want
to charge my £60 sterling for a disk to do this. I
believe that XP is held on a hidden partition of the hard
drive, however this disk is needed to access it. The
company is Time Computers in the UK, and it is their
System Reload CD they want to sell me. Is there a way
around this. Surely I paid for Windows XP once, and
should be able to re-install it whenever I want?

[Carey Frisch [MVP]]

All technical support for preinstalled versions of Windows XP
is the responsibility of the manufacturer of the computer. In
your case, you'll have to deal directly with Time Computers.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

---------------------------------------------------------------------------------------------

"Darryl Conlan" > wrote in message:
...

I am trying to re-install windows XP and clear everything
off my PC as I have had a few randon lock-ups, various
probs, etc., and just want a clean sheet, however the
company I bought my PC from, with XP pre-installed, want
to charge my £60 sterling for a disk to do this. I
believe that XP is held on a hidden partition of the hard
drive, however this disk is needed to access it. The
company is Time Computers in the UK, and it is their
System Reload CD they want to sell me. Is there a way
around this. Surely I paid for Windows XP once, and
should be able to re-install it whenever I want?

[null]

Darryl Conlan wrote:
> I am trying to re-install windows XP and clear everything
> off my PC as I have had a few randon lock-ups, various
> probs, etc., and just want a clean sheet, however the
> company I bought my PC from, with XP pre-installed, want
> to charge my £60 sterling for a disk to do this. I
> believe that XP is held on a hidden partition of the hard
> drive, however this disk is needed to access it. The
> company is Time Computers in the UK, and it is their
> System Reload CD they want to sell me. Is there a way
> around this. Surely I paid for Windows XP once, and
> should be able to re-install it whenever I want?

It is my understanding that the OEM is required (by Microsoft) to
provide you with either a restore CD or an original XP CD.

--
-the small one

All postings carry no guarantee or warranty, expressed or implied.
Proceed at your own risk, and perform system and data backups prior to
making changes to your system, and on a regular basis, to protect your
system.

[Mad Max]

Darryl:
Started a reply to you. It turned into a rant . When it started sounding
like Charles Manson I deleted everything.
I too have an OEM XP . Didn't know that until I came here a few weeks ago
and learned that what I have is inferior to what I thought I paid "retail"
for. If anyone believes that nothing can be done about it , they have
forgotten their history lessons. Revolutions started over much less. A
simple tax on tea for instance ,or when that silly woman said " Let them eat
cake " .

I say ,SOMEBODY GET A ROPE !

Mad Max


"null" > wrote in message
...
> Darryl Conlan wrote:
> > I am trying to re-install windows XP and clear everything
> > off my PC as I have had a few randon lock-ups, various
> > probs, etc., and just want a clean sheet, however the
> > company I bought my PC from, with XP pre-installed, want
> > to charge my £60 sterling for a disk to do this. I
> > believe that XP is held on a hidden partition of the hard
> > drive, however this disk is needed to access it. The
> > company is Time Computers in the UK, and it is their
> > System Reload CD they want to sell me. Is there a way
> > around this. Surely I paid for Windows XP once, and
> > should be able to re-install it whenever I want?
>
> It is my understanding that the OEM is required (by Microsoft) to
> provide you with either a restore CD or an original XP CD.
>
> --
> -the small one
>
> All postings carry no guarantee or warranty, expressed or implied.
> Proceed at your own risk, and perform system and data backups prior to
> making changes to your system, and on a regular basis, to protect your
> system.
>

[Jim Macklin]

There is no secret that manufacturers buy software and
operating systems from Microsoft at large discounts, often
modify the software and OS to some degree, and are
responsible then for all support for that OEM software. One
reason you can buy a new Dell for less than $500 is that the
version of Windows installed did not cost $300.

The mfg'r selects some means to do a repair or re-install of
the OS and applications supplied originally. That can be
the way Dell does (I've heard Gareway too), with a series of
CDs or the way HP/Compaq or eMachine does with either a
"restore" CD (older systems) or a hidden partition on the
hard drive. Whatever they do is in their manuals and you
the buyer needs to ask the questions.

Since the OP talked about £ they must be in GB or one of the
colonies. So Revolution is out, you gave up your arms and
gonads looking for safety from criminals.



"Mad Max" > wrote in
message ...
| Darryl:
| Started a reply to you. It turned into a rant . When it
started sounding
| like Charles Manson I deleted everything.
| I too have an OEM XP . Didn't know that until I came here
a few weeks ago
| and learned that what I have is inferior to what I thought
I paid "retail"
| for. If anyone believes that nothing can be done about it
, they have
| forgotten their history lessons. Revolutions started over
much less. A
| simple tax on tea for instance ,or when that silly woman
said " Let them eat
| cake " .
|
| I say ,SOMEBODY GET A ROPE !
|
| Mad Max
|
|
| "null" > wrote in message
| ...
| > Darryl Conlan wrote:
| > > I am trying to re-install windows XP and clear
everything
| > > off my PC as I have had a few randon lock-ups, various
| > > probs, etc., and just want a clean sheet, however the
| > > company I bought my PC from, with XP pre-installed,
want
| > > to charge my £60 sterling for a disk to do this. I
| > > believe that XP is held on a hidden partition of the
hard
| > > drive, however this disk is needed to access it. The
| > > company is Time Computers in the UK, and it is their
| > > System Reload CD they want to sell me. Is there a way
| > > around this. Surely I paid for Windows XP once, and
| > > should be able to re-install it whenever I want?
| >
| > It is my understanding that the OEM is required (by
Microsoft) to
| > provide you with either a restore CD or an original XP
CD.
| >
| > --
| > -the small one
| >
| > All postings carry no guarantee or warranty, expressed
or implied.
| > Proceed at your own risk, and perform system and data
backups prior to
| > making changes to your system, and on a regular basis,
to protect your
| > system.
| >
|
|