View Full Version : Norton AntiVirus problem
Stuart Reed
January 5th 04, 11:38 PM
Norton Antivirus Auto Protect keeps disabling itself.
Any reason for this?
TIA
Stuart Reed
Chris Lanier
January 5th 04, 11:38 PM
Norton Support
http://www.symantec.com/techsupp/support_options.html
"Stuart Reed" > wrote in message
...
> Norton Antivirus Auto Protect keeps disabling itself.
> Any reason for this?
>
> TIA
> Stuart Reed
>
>
Lem
January 5th 04, 11:39 PM
Stuart Reed wrote:
> Norton Antivirus Auto Protect keeps disabling itself.
> Any reason for this?
>
> TIA
> Stuart Reed
>
>
If you haven't updated your virus definitions in a while and done a
complete system scan, you've probably got one of the several viruses
that disables antivirus programs. If this isn't so, go to
http://www.symantec.com/search/ and search Symantec's knowledge base.
This Symantec KB article http://tinyurl.com/oz2v lists several
possibilities: "Auto-Protect displays "Off" and Email Scanning displays
"Error" in the Norton AntiVirus 2003 System Status screen." I'm sure
there are lots more.
S.Sengupta
January 5th 04, 11:39 PM
Hi!
http://www.symantec.com/techsupp/support_options.html
regards
ssg MS-MVP
pronetworks.org
Stuart Reed wrote:
> Norton Antivirus Auto Protect keeps disabling itself.
> Any reason for this?
>
> TIA
> Stuart Reed
>
>
Malke
January 5th 04, 11:39 PM
Stuart Reed wrote:
> Norton Antivirus Auto Protect keeps disabling itself.
> Any reason for this?
>
This is usually symptomatic of virus infection. There are quite a few
viruses that immediately disable (break) av programs. Try scanning in
Safe Mode with Stinger, which you can get here:
http://vil.nai.com/vil/stinger/
Malke
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