can't get rid of error message

[Linda Demery]

This message keeps popping up:

An exception occurred while trying to
run "C:\WINDOWS\system32\btiein.dll,download"

on the bottom bar it says "RUNDLL" I have tried
everything! Somebody help

[purplehaz]

Spyware:
http://www.pestpatrol.com/PestInfo/H/HuntBar.asp
Run these tools:
spybot -- http://www.safer-networking.org/
ad-aware -- http://www.lavasoftusa.com/
HiJackThis - http://mjc1.com/mirror/hjt/



"Linda Demery" > wrote in message
...
> This message keeps popping up:
>
> An exception occurred while trying to
> run "C:\WINDOWS\system32\btiein.dll,download"
>
> on the bottom bar it says "RUNDLL" I have tried
> everything! Somebody help
>