From a similar thread in IE6 Browser newsgroup:
<paste>
Unless you've used HijackThis and posted the files to SpywareInfo forum for
expert analysis, you haven't ruled out hijackware/spyware IMHO.
Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm
You *must* seek updates for Ad-Aware, Spybot, etc., before each and every
use, even "right out of the box". But even then, they can't catch
everything. HijackThis (http://www.merijn.org/files/hijackthis.zip; [new
URL] ) is the preferred tool to use these days. It will help to both
identify and remove any hijackware/spyware. **Post your files to
http://forums.spywareinfo.com/, not here.**
Some other users of New Hotmail, using both desktops and laptops, IE and OE,
have been having these problems since the new format was introduced on 01
Dec-03. Some users are seeing Hotmail messages arrive with blank message
bodies.
Hotmail is a secure site, requiring that your computer be able to negotiate
SSL protocols when logging in, so any of these third-party applications may
be interfering (as well as hijackware): anti-virus, firewall, anti-spam
tools, "system" tools (NSW, NIS, anything by McAfee). The best approach
would be to disable all of them and, assuming Hotmail then works properly,
re-enable each application in turn, by itself with no others running, to see
which one or which combination is causing the problem. If the machines are
on a network, that's another area to consider when troubleshooting.
Some resources:
Troubleshooting Secure Sites
http://support.microsoft.com/?kbid=813444
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
Page cannot be displayed errors
http://www.mvps.org/inetexplorer/answers.htm#dns
Make absolutely certain each machine is fully up-to-date at Windows Update
(and with virus definitions) and that the 5.6 Scripting Engine has been
reinstalled:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp.
If WinXP, look into the Java vs. Java VM situation ("Breaking up is so very
hard to do."): http://www.mvps.org/inetexplorer/answers_9.htm
</paste>
I'm monitoring WinXP General, IE6 Browser, OE6 and MSN Discussion newsgroups
for posts about these and similar problems with New Hotmail.
--
HTH...Please post back to this thread
~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
wrote:
>> I type a letter and the letter goes out blank without any
>> matter. The same goes for jokes forwarded to friends. All
>> pages are blank. It is self erasing matter. Any change
>> one makes to profile etc is not taking. tool bar does not
>> come up.
>>
>> Hotmail has recently reformatted or changed the
>> appearance of their site. Maybe this is the reason. Has
>> anybody else had the same problem?
>>
>> Did virus scan. No viruses. I created a new hotmail
>> account. same problem, but can send out text messages, if
>> I don't use enriched text.
>>
>> Roger