PDA

View Full Version : No Windows XP CD


January 6th 04, 12:58 AM
Greetings,=20

I hope someone might be able to help me with this. My PC=20
is just over a year old and Windows XP has developed a=20
problem. Upon starting it stops at a black screen saying=20
that the following file is missing or=20
corrupt..windows/system32/config/system. It then says that=20
I must insert the Windows XP setup CD to repair the=20
problem. But my new PC did not come with a Windows XP CD,=20
it was pre-installed. It does some with a security sticker=20
on the unit displaying my product ID and a recovery disc=20
but that disc doesnt work because its asking for the setup=20
CD. Now I have paid for the software so shouldn't have to=20
but another copy of the software at =A3180, what can I do?

Many thanks for nay help thats offered !

Salim

Will Denny
January 6th 04, 12:59 AM
Hi Salim

Try here:

"How to Recover from a Corrupted Registry That Prevents Windows XP from =
Starting"
http://support.microsoft.com/default.aspx?scid=3Dkb;EN-US;q307545

With a Recovery Disk I'm not sure if you can access the Recovery =
Console, but you can with the 6 XP setup disks:

Home Edition Original
http://www.microsoft.com/downloads/release.asp?ReleaseID=3D33290

Pro Original
http://www.microsoft.com/downloads/release.asp?ReleaseID=3D33291

Home Edition + SP1
http://www.microsoft.com/downloads/release.asp?releaseid=3D42818

Pro + SP1
http://www.microsoft.com/downloads/release.asp?releaseid=3D42819


--=20

Will Denny
MS-MVP Windows - Shell/User


> wrote in message =
...
Greetings,=20

I hope someone might be able to help me with this. My PC=20
is just over a year old and Windows XP has developed a=20
problem. Upon starting it stops at a black screen saying=20
that the following file is missing or=20
corrupt..windows/system32/config/system. It then says that=20
I must insert the Windows XP setup CD to repair the=20
problem. But my new PC did not come with a Windows XP CD,=20
it was pre-installed. It does some with a security sticker=20
on the unit displaying my product ID and a recovery disc=20
but that disc doesnt work because its asking for the setup=20
CD. Now I have paid for the software so shouldn't have to=20
but another copy of the software at =A3180, what can I do?

Many thanks for nay help thats offered !

Salim


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.548 / Virus Database: 341 - Release Date: 05/12/2003

Lee Byatt
January 6th 04, 12:59 AM
may i ask what pc it is
> wrote in message
...
Greetings,

I hope someone might be able to help me with this. My PC
is just over a year old and Windows XP has developed a
problem. Upon starting it stops at a black screen saying
that the following file is missing or
corrupt..windows/system32/config/system. It then says that
I must insert the Windows XP setup CD to repair the
problem. But my new PC did not come with a Windows XP CD,
it was pre-installed. It does some with a security sticker
on the unit displaying my product ID and a recovery disc
but that disc doesnt work because its asking for the setup
CD. Now I have paid for the software so shouldn't have to
but another copy of the software at £180, what can I do?

Many thanks for nay help thats offered !

Salim

Malke
January 6th 04, 12:59 AM
wrote:

> Greetings,
>
> I hope someone might be able to help me with this. My PC
> is just over a year old and Windows XP has developed a
> problem. Upon starting it stops at a black screen saying
> that the following file is missing or
> corrupt..windows/system32/config/system. It then says that
> I must insert the Windows XP setup CD to repair the
> problem. But my new PC did not come with a Windows XP CD,
> it was pre-installed. It does some with a security sticker
> on the unit displaying my product ID and a recovery disc
> but that disc doesnt work because its asking for the setup
> CD. Now I have paid for the software so shouldn't have to
> but another copy of the software at £180, what can I do?
>
You are correct that this sucks, however, the company from which you got
the computer must have given you a way to recover Windows. Call them
for tech support and/or have them ship you a cd. The sticker on the
case is your Product Key, which you must have. Otherwise, take the
machine to a good local repair shop which will be able to fix it for
you.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

dad2ten
January 6th 04, 01:02 AM
Hi:
When you get your system up and running again. Make sure you create a MS-DOS
start up disk and keep it handy. I have the same type system and this has
helped me more that once. Right click floppy drive/ click format/ check
create ms-dos startup disk/ click start.
dad2ten
> wrote in message
...
Greetings,

I hope someone might be able to help me with this. My PC
is just over a year old and Windows XP has developed a
problem. Upon starting it stops at a black screen saying
that the following file is missing or
corrupt..windows/system32/config/system. It then says that
I must insert the Windows XP setup CD to repair the
problem. But my new PC did not come with a Windows XP CD,
it was pre-installed. It does some with a security sticker
on the unit displaying my product ID and a recovery disc
but that disc doesnt work because its asking for the setup
CD. Now I have paid for the software so shouldn't have to
but another copy of the software at £180, what can I do?

Many thanks for nay help thats offered !

Salim

rifleman
January 6th 04, 01:02 AM
In article >,=20
says...
|Hi:
|When you get your system up and running again. Make sure you create a MS-D=
OS
|start up disk and keep it handy. I have the same type system and this has
|helped me more that once. Right click floppy drive/ click format/ check
|create ms-dos startup disk/ click start.
|dad2ten

I'm slightly confused on how a boot floppy would help the OP with his=20
problem of no XP CD.........


> wrote in message
...
|Greetings,
|
|I hope someone might be able to help me with this. My PC
|is just over a year old and Windows XP has developed a
|problem. Upon starting it stops at a black screen saying
|that the following file is missing or
|corrupt..windows/system32/config/system. It then says that
|I must insert the Windows XP setup CD to repair the
|problem. But my new PC did not come with a Windows XP CD,
|it was pre-installed. It does some with a security sticker
|on the unit displaying my product ID and a recovery disc
|but that disc doesnt work because its asking for the setup
|CD. Now I have paid for the software so shouldn't have to
|but another copy of the software at =A3180, what can I do?
|
|Many thanks for nay help thats offered !
|
|Salim
|
|
|

kurttrail
January 6th 04, 01:02 AM
By the act of scrolling this post on your computer, and/or printing or
replying to this post, you agree that I am your everlasting Lord &
Saviour. Breach of this term will result in you burning in hell for
ever and ever! Amen!"

wrote:

> Greetings,
>
> I hope someone might be able to help me with this. My PC
> is just over a year old and Windows XP has developed a
> problem. Upon starting it stops at a black screen saying
> that the following file is missing or
> corrupt..windows/system32/config/system. It then says that
> I must insert the Windows XP setup CD to repair the
> problem. But my new PC did not come with a Windows XP CD,
> it was pre-installed. It does some with a security sticker
> on the unit displaying my product ID and a recovery disc
> but that disc doesnt work because its asking for the setup
> CD. Now I have paid for the software so shouldn't have to
> but another copy of the software at £180, what can I do?
>
> Many thanks for nay help thats offered !
>
> Salim

Borrow an OEM XP CD from a friend, and use your Product Key to run the
Repair install.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei!"

Jon
January 6th 04, 01:04 AM
Instead of waitng until windows has booted up & requests the setup CD, boot
the computer with your recovery CD in the CD Drive.

If it's bootable then follow instructions to reinstall windows.

Hope this helps

Jon

Google