Security updates 811493 & 817287

[Omar]

I can't help you but encounter an almost identical
problem. These two critical updates don't install on my
machine at the first place. Microsoft support pages are
of no help for this issue. That's the message I get:
__________________________________________________ ____
No Updates Were Installed

The following items failed to install. To try installing
them again, click Review and install updates, and then
click Install Now again.

Q817287: Critical Update (Catalog Database Corruption in
Microsoft Windows)
811493: Security Update (Windows XP)
__________________________________________________ ____

Who can help?

>-----Original Message-----
>After successfully installing security updates 811493 &
817287 as well as
>the recommended update 815485, I found as others have
that my computer had
>slowed considerably. I did a system restore back to
April 15th which
>corrected the problem but I was concerned with not
having these updates. I
>was advised to not install 811493 & just install the
others but the problem
>is they download fine but fail to install. I get the
message. Catalog
>database corruption in Microsoft Windows. Any
suggestions??
>
>
>.
>

[Torgeir Bakken (MVP)]

Omar wrote:

> I can't help you but encounter an almost identical
> problem. These two critical updates don't install on my
> machine at the first place. Microsoft support pages are
> of no help for this issue. That's the message I get:
> __________________________________________________ ____
> No Updates Were Installed
>
> The following items failed to install. To try installing
> them again, click Review and install updates, and then
> click Install Now again.
>
> Q817287: Critical Update (Catalog Database Corruption in
> Microsoft Windows)
> 811493: Security Update (Windows XP)

Hi

First, I would not recommend installing 811493, or install it, and if you
notice a system slowdown, remove it from Add/Remove Programs in the Control
Panel instead of doing a system restore. If you get a warning that other
installs may stop working if you remove it, just ignore it.

For get Windows Update to work again, renaming or deleting the Catroot2 folder
may solve the problem.

Go to http://support.microsoft.com/?scid=kb;en-us;326815

Follow the steps 6 to 8 in the Resolution section of above link (do a reboot
first so the computer is "fresh" before you do the steps).

Then try to install the update again.

Disregard that the link above is for SP1, the Catroot2 problem is relevant for
other updates as well. The Catroot2 problem can be avoided by installing
Q817287 (the one you have problems installing ;-)

Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/default.aspx?scid=kb;en-us;817287


If renaming or deleting the Catroot2 folder doesn't help, try this:

Check your "windows update.log" file for specific error code (the log file
is in your windows folder) and take look at this Web page:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter