Can't install Norton Antivirus

>-----Original Message-----
>When I atempt to install Noton Anti-virus 2004, I get a
>message that it detects another user on the computer, and
>that the installation is aborted so I can get the other
>user off. I have shut down the other user, closed all
>progams on both users, and I still get the message and
>the installation is aborted.
>
>I ordered the Noron Anti-virus from SoftwareMedia.com,
>and they do not offer technical support and recommended
>that I call Symantec, but I believe that will incur a
>$29. charge. The software reseller will not refund my
>money because I opened the disk package to install the
>software.
>
>Help!!
>
>.

See if this helps:

http://tinyurl.com/yhpp