upgrade from ME to XP Hang

[Kelly Preuitt]

We upgraded a customer's machine today and when it gets
to detect devices it hangs. We did run the Compatibility
wizard and removed all items of concern. I have also
looked at article number 310064 and am attempting to
apply it now. Also we can't restore to ME now. Any Idea's?

[Malke]

Kelly Preuitt wrote:

> We upgraded a customer's machine today and when it gets
> to detect devices it hangs. We did run the Compatibility
> wizard and removed all items of concern. I have also
> looked at article number 310064 and am attempting to
> apply it now. Also we can't restore to ME now. Any Idea's?

If you are not doing a clean install (format the drive first), then I
would do so. If you still have problems with a clean install, test the
RAM with something like Memtest86. Allow the test to run for a long
time, like overnight. If the RAM is OK, then test the hard drive with a
utility from its mftr. Usually failures to install MS operating systems
are because of bad hardware.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"