Xp freezes at the welcome screen.......

[Steve]

Ive had my Dell computer for almost a year and a half and
just today I went to start the computer and it freezes at
the welcome screen. I can move the mouse around but thats
it. I have tried Ctrl+alt+del but nothing happens. Just
plain frozen. I have unplugged the computer to reboot and
still the same result. Any advice would be greatly
appreciated. Please send any response to
as Im not sure Ill be able to
find this group again to check for an answer.
Thank You, Steve

[Matthew]

You might boot to the CD.

Put the XP CD in the drive. Turn your computer on, and hit F8 until you see
a boot menu. Choose Boot to Repair Console.

When you get to a prompt, type "chkdsk /f" without the quotes. Note the
space!

It will check your computer for problems and fix them.

Matthew

"Steve" > wrote in message
...
> Ive had my Dell computer for almost a year and a half and
> just today I went to start the computer and it freezes at
> the welcome screen. I can move the mouse around but thats
> it. I have tried Ctrl+alt+del but nothing happens. Just
> plain frozen. I have unplugged the computer to reboot and
> still the same result. Any advice would be greatly
> appreciated. Please send any response to
> as Im not sure Ill be able to
> find this group again to check for an answer.
> Thank You, Steve