updates Q817287, 811493, 815485 refuse to install

[George Jensen]

Can I delete/reinstall some old/corrupted file to make the
automatic upate work?

[Jupiter Jones]

George;
What exactly happens when you try to install them?

See if this helps:
http://v4.windowsupdate.microsoft.com/troubleshoot/

You can also download them from the Windows Catalog:
http://support.microsoft.com/?kbid=323166

--
Jupiter Jones
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"George Jensen" > wrote in message
...
> Can I delete/reinstall some old/corrupted file to make the
> automatic upate work?

[Torgeir Bakken (MVP)]

George Jennies wrote:

> Can I delete/reinstall some old/corrupted file to make the
> automatic upate work?

Hi

For WinXP, renaming or deleting the Catroot2 folder may solve the problem.

Go to http://support.microsoft.com/?scid=kb;en-us;326815

Follow the steps 6 to 8 in the Resolution section of above link (do a reboot
first so the computer is "fresh" before you do the steps).

Then try to install the update again.

Disregard that the link above is for SP1, the Catroot2 problem is relevant for
other updates as well. The Catroot2 problem can be avoided by installing
Q817287 (the one you have problems installing).

Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/default.aspx?scid=kb;en-us;817287


If renaming or deleting the Catroot2 folder doesn't help, try this:

Check your "windows update.log" file for specific error code (the log file
is in your windows folder) and take look at this Web page:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
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