New Hardware Wizard Error

[Jay]

I just installed an HP printer. The printer installed
fine but now the XP New Hardware Wizard keeps poping up
with an error message stating that there was a problem
installing the divice, I click finish, but it just pops
right back up. How can I stop this?

Thanks.

[Matt Coy]

Jay,

It wouldn't happen to be a Laserjet 3100, would it? I had the same problem
with mine and it was due to only having drivers for Windows 2000 on my
driver CD. I had to purchase a new driver CD from HP, as the drivers for
that model aren't available for download.

I would check HP's site for the most recent drivers.

--
Matt Coy, MCSE

"Jay" > wrote in message
...
> I just installed an HP printer. The printer installed
> fine but now the XP New Hardware Wizard keeps poping up
> with an error message stating that there was a problem
> installing the divice, I click finish, but it just pops
> right back up. How can I stop this?
>
> Thanks.

[Ramesh [MVP]]

Jay,

The New Hardware Wizard May Detect the Printer Device After Every =
Restart of the Computer:=20
http://support.microsoft.com/?kbid=3D298370

--=20
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
Computer viruses: description, prevention, and recovery:=20
http://support.microsoft.com/?kbid=3D129972
-------------------------------------------


"Jay" > wrote in message =
...
I just installed an HP printer. The printer installed=20
fine but now the XP New Hardware Wizard keeps poping up=20
with an error message stating that there was a problem=20
installing the divice, I click finish, but it just pops=20
right back up. How can I stop this?

Thanks.