Shutdown problems

[Tami]

Brian,
Let me guess...you just installed XP! I have been having
the same problem with the program Roxio Easy CD Creator.
I can't uninstall, reinstall,then uninstall....nothing!
The only temporary solution I have found is to go out to
the internet and find a fix for the particular programs
you are having problems with, download them, and see if
that doesn't help. I have found no good way to re-format
my hard drive either. I just got my hands on a boot disk
and I am goint to try and reformat from that.

Good luck to you and let me know if you find anything
out. By the way, aren't the Microsoft techs supposed to
be answering these questions? I have seen no responses.

Tami
>-----Original Message-----
>This is my last attempt at this, the other posts I made
will not show and
>I'm sorry if they all appear elsewhere.
>Edited from previous posts because the other programs
have been uninstalled
>that were mentioned in them.
>
>Now on to the next problem and hopefully any answer will
fix it once and
>for all. My computer reboots frequently, runs thru the
diskcheck, brings up
>the Fatal Error Shutdown/Report to Microsoft window, and
says its
>unidentified after reporting.
>
> What I am wondering, is if I use the System Restore,
will it put me back to
>square one before any software installs and remove any
reg entries?
> Or
> Would I be better off removing all software with the
hopes they remove reg
>entries as well for a clean reinstall?
> Or
> Am I better off just wiping the disk clean (reformat)
and starting from
>scratch, OS and all?
>
>
>--
>Brian
>
>
>.
>