Norton 2003 Anti-virus + firewall - can't activate

[Shawn Selleny]

This past weekend i upgraded my home pc from Windows ME to
Windows XP (home edition). When i reinstalled my Norton
2003 System Works and Firewall (both XP home/pro
compatible), i couldn't activate either one. When i tried
to access the Norton Firewall options, i got a message
saying "You need Supervisor access to change these
settings". What? For my home pc? Anyway, i tried many of
the things Microsoft's website suggested, like clean
booting my pc and reinstalling the software, and making
sure the XP firewall was inactive while i installed the
software....nothing worked. I'm still getting the same
error.
What's the problem?

[Jupiter Jones]

Shawn;
Are you installing using a profile with Administrator access?
Otherwise you could try reinstalling and/or contacting Norton at the
website:
www.symantec.com

--
Jupiter Jones
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"Shawn Selleny" > wrote in message
...
> This past weekend i upgraded my home pc from Windows ME to
> Windows XP (home edition). When i reinstalled my Norton
> 2003 System Works and Firewall (both XP home/pro
> compatible), i couldn't activate either one. When i tried
> to access the Norton Firewall options, i got a message
> saying "You need Supervisor access to change these
> settings". What? For my home pc? Anyway, i tried many of
> the things Microsoft's website suggested, like clean
> booting my pc and reinstalling the software, and making
> sure the XP firewall was inactive while i installed the
> software....nothing worked. I'm still getting the same
> error.
> What's the problem?