View Full Version : wants to install outlook 2000 for some reason
Robin Murray
January 6th 04, 06:44 PM
after i've been working on my computer for a while,
suddenly a dialog pops up saying:
"The feature you are trying to use is on a CD-ROM or
other removeable disk that is not available."
"Insert the 'Microsoft Outlook 2000' disk and click OK."
the trouble is i have no idea what i do that prompts
this. i don't have outlook 2000 installed and have never
used it. i have no idea what it's trying to install or
why.
if i cancel the dialog it pops up again right away. i
have to keep hitting cancel over and over before it
finally dies for good.
any idea what it's trying to do???
thanks.
Clayton
January 6th 04, 06:44 PM
Put in the Office 2000 CD that was used to install Office 2000 and it should
start to configure whatever it needs to do.
"Robin Murray" > wrote in message
...
> after i've been working on my computer for a while,
> suddenly a dialog pops up saying:
>
> "The feature you are trying to use is on a CD-ROM or
> other removeable disk that is not available."
>
> "Insert the 'Microsoft Outlook 2000' disk and click OK."
>
> the trouble is i have no idea what i do that prompts
> this. i don't have outlook 2000 installed and have never
> used it. i have no idea what it's trying to install or
> why.
>
> if i cancel the dialog it pops up again right away. i
> have to keep hitting cancel over and over before it
> finally dies for good.
>
> any idea what it's trying to do???
>
> thanks.
>
Robin Murray
January 6th 04, 06:45 PM
I have a dell system that came with office xp sbe. i put
the office cd's in the drive, but the dialog doesn't
accept them. it keeps saying it wants the 'Microsoft
Office 2000' disk, which i don't have.
i think this happens when i use the search feature in
windows explorer.
also from the event logs i'm getting:
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 18/12/2003
Time: 3:46:33 PM
User: N/A
Computer: ROBIN
Description:
Detection of product '{00160409-78E1-11D2-B60F-
006097C998E7}', feature 'OutlookMAPI' failed during
request for component '{6485D24A-C2AC-11D1-AD3E-
00A0C911C9C0}'
>-----Original Message-----
>Put in the Office 2000 CD that was used to install
Office 2000 and it should
>start to configure whatever it needs to do.
>
>
>"Robin Murray" >
wrote in message
...
>> after i've been working on my computer for a while,
>> suddenly a dialog pops up saying:
>>
>> "The feature you are trying to use is on a CD-ROM or
>> other removeable disk that is not available."
>>
>> "Insert the 'Microsoft Outlook 2000' disk and click
OK."
>>
>> the trouble is i have no idea what i do that prompts
>> this. i don't have outlook 2000 installed and have
never
>> used it. i have no idea what it's trying to install or
>> why.
>>
>> if i cancel the dialog it pops up again right away. i
>> have to keep hitting cancel over and over before it
>> finally dies for good.
>>
>> any idea what it's trying to do???
>>
>> thanks.
>
sorry, that should read "'Microsoft Outlook 2000' disk".
>-----Original Message-----
>I have a dell system that came with office xp sbe. i put
>the office cd's in the drive, but the dialog doesn't
>accept them. it keeps saying it wants the 'Microsoft
>Office 2000' disk, which i don't have.
>
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