startup problems with Win XP home

[Kausik Datta]

Of late, I have started having a boot-time problem with
my laptop that runs win XP home on a AMD Athlon XP 1800+
machine with 768 megs of RAM. Sometimes the computer gets
stuck at booting, and I have to power off and power on
again; sometimes it starts up normally. But in both cases
it gives me the error reporting message that "the system
has recovered from a serious error", and the error
message says: "problems were found in the following:
C:\WINDOWS\Minidump\Mini121803-01.dmp
C:\DOCUME~2\Owner\LOCALS~1\Temp\WER2.tmp.dir00
\sysdata.xml"

Upon reporting the error, the Microsoft online crash
analysis says that this problem is due to a device driver
failing, but they cannot specify the device driver.

Is there anyone who can help?

[babuji]

http://support.microsoft.com/support/kb/articles/q317/2/77.asp

Thanks,

Babuji CCNA

"Kausik Datta" > wrote in message
...
> Of late, I have started having a boot-time problem with
> my laptop that runs win XP home on a AMD Athlon XP 1800+
> machine with 768 megs of RAM. Sometimes the computer gets
> stuck at booting, and I have to power off and power on
> again; sometimes it starts up normally. But in both cases
> it gives me the error reporting message that "the system
> has recovered from a serious error", and the error
> message says: "problems were found in the following:
> C:\WINDOWS\Minidump\Mini121803-01.dmp
> C:\DOCUME~2\Owner\LOCALS~1\Temp\WER2.tmp.dir00
> \sysdata.xml"
>
> Upon reporting the error, the Microsoft online crash
> analysis says that this problem is due to a device driver
> failing, but they cannot specify the device driver.
>
> Is there anyone who can help?