Windows Installer

[PerryJ]

I am in the process of upgrading my PC.

**OLD PC** **NEW PC**
Dell 8200 Dell 8300
XP Pro XP Pro
Office 2000 Office 2003


I started with a new image on the 8300 machine. To the
best of my knowledge, MS Office has never been installed
on this PC.

I had some problems when I tried to use the "Files and
Settings Transfer Wizard" so I manually copied the desired
files (templates, .PST, favorites, etc.)

Now, I periodically receive a "Windows Installer" dialog
box when performing simple tasks in Office 2003
applications (i.e. clicking on "Personal Folders" in
Outlook).

The message is always the same:
"The feature you are trying to use is on a CD-ROM or other
removable disk that is not available."
and
"Insert the 'Microsoft Office 2000 SR-1 Professional' disk
and click OK."

When I click CANCEL, the appplication seems to run
properly until the next "Windows Installer" message
appears.

Google & KB searches have yielded nothing.

I have removed all entries for "Office 2000" and "SR-1" in
the registry. There were several. I retained all entries
for "Windows Installer."

This problem does not appear to affect system operations,
but needles to say, it is very annoying.

Any suggestions?

Thanks
PerryJ

[Torgeir Bakken (MVP)]

PerryJ wrote:

> Now, I periodically receive a "Windows Installer" dialog
> box when performing simple tasks in Office 2003
> applications (i.e. clicking on "Personal Folders" in
> Outlook).
>
> The message is always the same:
> "The feature you are trying to use is on a CD-ROM or other
> removable disk that is not available."
> and
> "Insert the 'Microsoft Office 2000 SR-1 Professional' disk
> and click OK."
>
> When I click CANCEL, the appplication seems to run
> properly until the next "Windows Installer" message
> appears.
>
> Google & KB searches have yielded nothing.
>
> I have removed all entries for "Office 2000" and "SR-1" in
> the registry. There were several. I retained all entries
> for "Windows Installer."

Hi

See "Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand installation?"
in the FAQ at

http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

To access the Application Log in the Event viewer,
run the following command from Start/Run:

eventvwr.msc


If a product code is listed there, MSIZAP.EXE is maybe able to fix this
issue, it is included as a utility in the support tools installation
package (on your WinXP CD) with some additional documentation included
in suptools.chm (installed by suptools.msi)

Based on the documentation in
http://msdn.microsoft.com/library/en-us/msi/setup/msizap_exe.asp

this is what you should run:

msizap T {product code}


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

[Comcast News]

***Thank You Torgeir***

It worked like a charm.

You can also download FYI: MSIZAP.EXE at:
http://www.realtimesoft.com/files/misc/MsiZap.zip

Thanks again for your quick and accurate response

PerryJ

#########################################

"Torgeir Bakken (MVP)" > wrote in message
...
> PerryJ wrote:
>
> > Now, I periodically receive a "Windows Installer" dialog
> > box when performing simple tasks in Office 2003
> > applications (i.e. clicking on "Personal Folders" in
> > Outlook).
> >
> > The message is always the same:
> > "The feature you are trying to use is on a CD-ROM or other
> > removable disk that is not available."
> > and
> > "Insert the 'Microsoft Office 2000 SR-1 Professional' disk
> > and click OK."
> >
> > When I click CANCEL, the appplication seems to run
> > properly until the next "Windows Installer" message
> > appears.
> >
> > Google & KB searches have yielded nothing.
> >
> > I have removed all entries for "Office 2000" and "SR-1" in
> > the registry. There were several. I retained all entries
> > for "Windows Installer."
>
> Hi
>
> See "Every time I launch my application, Windows Installer performs an
> installation. How can I determine the cause of the on-demand
installation?"
> in the FAQ at
>
>
http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx
>
> To access the Application Log in the Event viewer,
> run the following command from Start/Run:
>
> eventvwr.msc
>
>
> If a product code is listed there, MSIZAP.EXE is maybe able to fix this
> issue, it is included as a utility in the support tools installation
> package (on your WinXP CD) with some additional documentation included
> in suptools.chm (installed by suptools.msi)
>
> Based on the documentation in
> http://msdn.microsoft.com/library/en-us/msi/setup/msizap_exe.asp
>
> this is what you should run:
>
> msizap T {product code}
>
>
> --
> torgeir
> Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of the 1328 page
> Scripting Guide: http://www.microsoft.com/technet/scriptcenter
>
>