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View Full Version : Lost Icons on Desktop & Lost Task Bar


Howard
January 6th 04, 07:55 PM
While printing pics last night, my computer froze up and
upon rebooting, I had no desktop icons and no task bar. I
can't seem to get to anything. Using the task manager
doesn't help because it nearly always comes up with "no
responding". Any help would be appreciated.

Buz [MSFT]
January 6th 04, 07:55 PM
We want to implement the Cleanboot process using MSCONFIG to rule out 3rd
party software as the cause of this issue. MSCONFIG from XP can also be used
on a Windows 2000 Pro or Server client.

Go to Start\Run type in Msconfig and press OK.
Go to the Startup tab.
Click on "Disable All"
Go to the Services Tab
Click on "Hide all Microsoft Services"
Uncheck the 3rd party services that are left
Press OK twice to reboot.

Once your computer is restarted see if the issue still occurs. if it still
does go to Msconfig and select Enable All on the startup tab.
If the issue does not occur go to the Startup tab and select items 4 at a
time or so with reboots in between to narrow down the exact item causing
your problem.

310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353

Buz Brodin
MCSE NT4 / Win2K
Microsoft Enterprise Domain Support

"Please do not send e-mail directly to this alias. This alias is for
newsgroup purposes only."

"Howard" > wrote in message
...
> While printing pics last night, my computer froze up and
> upon rebooting, I had no desktop icons and no task bar. I
> can't seem to get to anything. Using the task manager
> doesn't help because it nearly always comes up with "no
> responding". Any help would be appreciated.

Howard
January 6th 04, 07:55 PM
Suppose I can't see the Start\Run. I have absolutely
nothing on my desktop except the background. The hour
glass comes up for about 15 seconds and then I get the
cursor. Using the Windows key doesn't bring up anything.

Thanks
Howard



>-----Original Message-----
>We want to implement the Cleanboot process using MSCONFIG
to rule out 3rd
>party software as the cause of this issue. MSCONFIG from
XP can also be used
>on a Windows 2000 Pro or Server client.
>
>Go to Start\Run type in Msconfig and press OK.
>Go to the Startup tab.
>Click on "Disable All"
>Go to the Services Tab
>Click on "Hide all Microsoft Services"
>Uncheck the 3rd party services that are left
>Press OK twice to reboot.
>
>Once your computer is restarted see if the issue still
occurs. if it still
>does go to Msconfig and select Enable All on the startup
tab.
>If the issue does not occur go to the Startup tab and
select items 4 at a
>time or so with reboots in between to narrow down the
exact item causing
>your problem.
>
>310353 How to Perform a Clean Boot in Windows XP
>http://support.microsoft.com/?id=310353
>
>Buz Brodin
>MCSE NT4 / Win2K
>Microsoft Enterprise Domain Support
>
>"Please do not send e-mail directly to this alias. This
alias is for
>newsgroup purposes only."
>
>"Howard" > wrote in
message
...
>> While printing pics last night, my computer froze up and
>> upon rebooting, I had no desktop icons and no task
bar. I
>> can't seem to get to anything. Using the task manager
>> doesn't help because it nearly always comes up with "no
>> responding". Any help would be appreciated.
>
>
>.
>

Mitch
January 6th 04, 07:56 PM
It is beginning to sound like your Master boot file if
you have your disk for windows XP you can boot off the cd
and then when it asks if you want to repair say yes this
will bring you to the recovery console it may ask you
witch intallation of windows you want to repair if you do
not have other OS it will be option 1 then enter. it will
ask for a admin password (hopefully this is blank Hit
enter) and then you should be in recovery console fixmbr
is the command you may need to change directorys to the c
drive. But fixmbr usually works.
>-----Original Message-----
>Suppose I can't see the Start\Run. I have absolutely
>nothing on my desktop except the background. The hour
>glass comes up for about 15 seconds and then I get the
>cursor. Using the Windows key doesn't bring up anything.
>
>Thanks
>Howard
>
>
>
>>-----Original Message-----
>>We want to implement the Cleanboot process using
MSCONFIG
>to rule out 3rd
>>party software as the cause of this issue. MSCONFIG
from
>XP can also be used
>>on a Windows 2000 Pro or Server client.
>>
>>Go to Start\Run type in Msconfig and press OK.
>>Go to the Startup tab.
>>Click on "Disable All"
>>Go to the Services Tab
>>Click on "Hide all Microsoft Services"
>>Uncheck the 3rd party services that are left
>>Press OK twice to reboot.
>>
>>Once your computer is restarted see if the issue still
>occurs. if it still
>>does go to Msconfig and select Enable All on the
startup
>tab.
>>If the issue does not occur go to the Startup tab and
>select items 4 at a
>>time or so with reboots in between to narrow down the
>exact item causing
>>your problem.
>>
>>310353 How to Perform a Clean Boot in Windows XP
>>http://support.microsoft.com/?id=310353
>>
>>Buz Brodin
>>MCSE NT4 / Win2K
>>Microsoft Enterprise Domain Support
>>
>>"Please do not send e-mail directly to this alias. This
>alias is for
>>newsgroup purposes only."
>>
>>"Howard" > wrote in
>message
...
>>> While printing pics last night, my computer froze up
and
>>> upon rebooting, I had no desktop icons and no task
>bar. I
>>> can't seem to get to anything. Using the task manager
>>> doesn't help because it nearly always comes up
with "no
>>> responding". Any help would be appreciated.
>>
>>
>>.
>>
>.
>

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