security

[gthealey]

how can I tell if my cryptographic service is running and
if it is not what do I do.

[Torgeir Bakken (MVP)]

gthealey wrote:

> how can I tell if my cryptographic service is running and
> if it is not what do I do.

Hi

You have got an error something like this I guess: "Setup could not verify the
integrity of the file. Make sure the Cryptographic service is running on this
computer"


Your Cryptographic Service is most likely running fine, renaming or deleting
the Catroot2 folder is most likely what you need to do to solve the problem.


Go to http://support.microsoft.com/?scid=kb;en-us;326815

It describes how to check the Cryptographic Service, as well as how to rename
the Catroot2 folder.

To rename the Catroot2 folder, follow the steps 6 to 8 in the Resolution
section of above link (do a reboot first so the computer is "fresh" before you
do the steps)

Then try to install the update again.


Disregard that the link above is for SP1, the Catroot2 problem is relevant for
other updates as well. The Catroot2 problem can be avoided by installing
Q817287.

Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/default.aspx?scid=kb;en-us;817287


If renaming or deleting the Catroot2 folder doesn't help, try this:

Check your "windows update.log" file for specific error code (the log file
is in your windows folder) and take look at this Web page:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter