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Kathy
January 6th 04, 08:53 PM
Help! Receiving error "1607: Unable to install
InstallShield Scripting Runtime. Also get message that
Windows Installer Service could not be accessed. This
can occur if you are running Windows in a safe mode or if
the Windows Installer is not correctly installed. Contact
your support personnel for assistance." Dell support not
much help as of yet... anyone have an answer???

Taurarian
January 6th 04, 08:53 PM
'Error -1607: Unable to install InstallShield Scripting Runtime'
http://support.installshield.com/kb/view.asp?articleid=Q107094
http://support.installshield.com/kb/view.asp?articleid=Q107070
http://support.installshield.com/kb/view.asp?articleid=q107249
ERRDOC: Windows Installer Error 1603
Also see
The "Windows Installer Service Could Not Be Accessed" Error Message appears When
You Add or Remove Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;315346
Windows Installer Fix (Line 94)
http://www.kellys-korner-xp.com/xp_tweaks.htm
Troubleshooting Windows Installer
http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller

http://www.kellys-korner-xp.com/xp_w.htm
and scroll down to: "Windows Installer" - download and run the "WI.zip" file.






"Kathy" > wrote in message
...
> Help! Receiving error "1607: Unable to install
> InstallShield Scripting Runtime. Also get message that
> Windows Installer Service could not be accessed. This
> can occur if you are running Windows in a safe mode or if
> the Windows Installer is not correctly installed. Contact
> your support personnel for assistance." Dell support not
> much help as of yet... anyone have an answer???

Joe Cilinceon
January 6th 04, 08:56 PM
Kathy wrote:
> Help! Receiving error "1607: Unable to install
> InstallShield Scripting Runtime. Also get message that
> Windows Installer Service could not be accessed. This
> can occur if you are running Windows in a safe mode or if
> the Windows Installer is not correctly installed. Contact
> your support personnel for assistance." Dell support not
> much help as of yet... anyone have an answer???

I just went thru this with some camera software. I tried everything that was
suggested and nothing worked for me. The only conclusion I came up with was
something was wrong in my security/rights settings. I was informed that is
the only reason for this error inspite of what the fixes suggested.

Try installing as the admistrator and if that does't work I don't know what
to tell you as I never could get it to work. I wound up doing a fresh
install of XP pro, that fixed the problem. But then, I was about to do a
fresh install due to other minor problems.

--

Joe Cilinceon

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