critical downloads

[donald simmons]

my comp. will not accept q817287 q331953 q814033 q810565
q810833 q811493 the windows updater keeps auto
downloading all the time but they never go in.

[Torgeir Bakken (MVP)]

donald simmons wrote:

> my comp. will not accept q817287 q331953 q814033 q810565
> q810833 q811493 the windows updater keeps auto
> downloading all the time but they never go in.

Hi

Note that there are some issues with 811493:

You May Experience Performance Issues After You Install the 811493 (MS03-013)
Package on Your Windows XP SP1-Based Computer
http://support.microsoft.com/?kbid=819634

I would not have installed it, but if you do:

If you notice a system slowdown, remove it from Add/Remove Programs in the
Control Panel instead of doing a system restore. If you get a warning that
other installs may stop working if you remove it, just ignore it.


Back to your problem:

For get Windows Update to work again, renaming or deleting the Catroot2 folder
may solve the problem.

Go to http://support.microsoft.com/?scid=kb;en-us;326815

Follow the steps 6 to 8 in the Resolution section of above link (do a reboot
first so the computer is "fresh" before you do the steps).

Then try to install the update again.

Disregard that the link above is for SP1, the Catroot2 problem is relevant for
other updates as well. The Catroot2 problem can be avoided by installing
Q817287 (the one you have problems installing ;-)

Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/default.aspx?scid=kb;en-us;817287


If renaming or deleting the Catroot2 folder doesn't help, try this:

Check your "windows update.log" file for specific error code (the log file
is in your windows folder) and take look at this Web page:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter